The United States Postal Service (USPS) at 30777 Rancho California Rd is known for its high volume of customers and dedicated staff. This location offers reliable mail and package delivery services, ensuring quick processing with minimal delays. Many customers appreciate the friendly and helpful nature of the employees, who often go above and beyond to assist. For instance, in one situation, a staff member personally delivered a graduation package after a mix-up with a community mailbox, showcasing their commitment to service. Although the line can be long, especially with customers unfamiliar with the self-service kiosks, the staff maintains an orderly flow and provides clear guidance. Visitors often highlight the positive atmosphere, noting that complaints usually stem from unkind treatment towards staff. This post office also offers walk-in passport services, making it a convenient spot for various postal needs. Overall, the USPS at this location is praised for its exceptional customer service and the genuine care exhibited by its employees, making it a reliable choice for mailing and package services in the area.
My experience was there was just one person working, and a big line of customers 😔
April 2025
This place is very high volume, must be patient. Half of the line everyday is people who don't know how to use the kiosk to print their own labels. They ship products out very quick from this location and I have had very few delays after sending out 400+ packages here. Staff is very nice and I appreciate this postal branch... read full comment
February 2025
I have to go there to pick up my mail since our community mailbox was broken into. Everyone is always nice and the flow is orderly.
