AT&T Store in Temple City offers a range of phones, tablets, smartwatches, and connected devices from popular brands, along with various wireless data plans. Customers can enjoy the flexibility of prepaid phone plans with no annual contracts and no credit checks, as well as unlimited data plans that come with nationwide AT&T 5G service at no extra cost. Most reviews highlight the excellent customer service at this location. Multiple customers praised the staff for being helpful, attentive, and knowledgeable. Specific representatives, like Zirui Xu Ray and Stephen, received commendations for their patience and ability to resolve account issues effectively. However, there was some criticism regarding the efficiency of services, particularly related to transferring lines to independent accounts, as staff were unable to assist with this matter and lacked information about corporate office hours. Overall, the AT&T Store aims to meet customer needs with a friendly and service-oriented approach.
Mr. Xu Ray served me today. The service is so complimentary! Very patient in serving me. I give him 5 stars.
May 2024
Zirui Xu Ray was very helpful and attentive. He was able to fix the issues I had with my bill and provided me with the information I needed. Great customer service! I will be coming back here for all my AT&T needs in the future.
May 2024
This store is fantastic. Stephen was very patient, and helpful through the entire interaction. Took care of all my account needs and there was some difficulty with erasing the old phone but he was able to resolve it and provided excellent customer service. I’m very grateful that I had him as my representative.
