Verizon, through its local Victra store in San Gabriel, CA, is highly praised for its excellent customer service and knowledgeable staff. Customers highlight the friendly and patient approach of the store consultants, who take the time to answer questions and help with device setup and plan options. One staff member is commended for his patience and helpfulness, especially when dedicating time to assist customers. The store manager is also recognized for providing great service and overseeing a smooth setup process for new devices. Customers appreciate the staff’s willingness to go above and beyond, such as applying screen protectors and offering advice on saving money with new plans. Multiple reviews mention the staff’s professionalism, helpful attitude, and attentiveness, with some emphasizing their ability to address various concerns efficiently. Overall, the store provides a trustworthy, friendly, and supportive environment, making the experience of purchasing and setting up Verizon devices positive and hassle-free. The staff’s dedication to helping customers find the best solutions and their friendly attitude are key reasons why many recommend this Verizon store.
The staff was awesome and very helpful. I was in and out in less than half an hour.
November 2025
Huge thank you for helping me restore my fotos really appreciate your kindness and knowledge 🙏 thank you Verizon !!
October 2025
I hate going into phone stores but wow was it a pleasant experience . Kevin definitely knew what he was doing and patiently explained and guided me through the purchase process . I walked out with a new iPhone 17 with a gooddiscount I can’t get with another retailer , thank you!!!!!
