Chase Bank in the Chinese area offers good Mandarin services, with a comfortable atmosphere and direct consultation, especially appreciated in the old location. The branch in Arcadia is considered not bad, with some branches in Chino Hills being even better. Customers have praised staff members like Lucy, who explained questions professionally and with dedication. The branch manager is attentive and helps direct customers to the right person quickly. Staff members such as Larry and Ricky Leung are known for their friendliness and willingness to assist, including services like notarization. Overall, the branch is recognized for its friendly, dedicated, and well-trained staff who provide attentive service, making it a trusted and appreciated location for banking needs.
Came in for help with a fraud issue. Charis helped us and made this stressful situation as easy as it could be. Charis was extremely patient, spent hours talking to us, and resolved our issues.
November 2024
Larry Robles is the person i do recommend! He’s got patient and very person . Thank for your time and helping me fixing the problem !
March 2024
Hanging out at the atm yelping. Lol. This is the closest one to me. Most of the time, free space for parking right in front for me to park. I'm lucky with parking again!!
