About AAA Thousand Oaks Insurance and Member Services
AAA Thousand Oaks Insurance and Member Services is highly regarded for its exceptional customer service and a range of insurance products, including auto, home, renters, and life insurance. The business is known for its knowledgeable and personable agents, such as Lianna Valdez and Laura Cox, who provide attentive support and quick responses to client inquiries. Customers appreciate the clean and convenient location of the Thousand Oaks office, where they often experience minimal wait times and professional assistance from friendly staff. The agency has earned praise for its efficient claims process, with clients noting positive experiences when filing claims, especially following accidents. Members have highlighted the ease of communication with claims adjusters and the fairness in handling claims, including no rate increases for no-fault incidents. Overall, AAA Thousand Oaks is recommended for its reliable services, competitive pricing, and commitment to customer satisfaction, making it a trusted choice for insurance needs in the community. Additionally, the 24-hour Roadside Assistance offered ensures support for drivers and passengers alike, enhancing the overall value of their services.
Laura Cox rocks!!! We almost booked with Costco. And I believe that no one would have taken care of us better than Laura. No question is too stupid. She answers right away with a smile on her face. I can see it through the emails. You won't be sorry. Prices good as well
December 2023
The Thousand Oaks Office is conveniently located, clean and the employees are very professional. I was in and out in ten minutes. They were extremely helpful regarding the service that I requested.
December 2023
I'm reviewing the location and not the service like others. I don't know if I've ever been to a place where all the employees around were so nice and helpful. The wait was fairly short but while waiting my turn I was able to hear how the customers were being treated and it was amazing. I highly recommend them.
