About AAA Thousand Oaks Insurance and Member Services
AAA Thousand Oaks Insurance and Member Services is highly regarded for its exceptional customer service and a range of insurance products, including auto, home, renters, and life insurance. The business is known for its knowledgeable and personable agents, such as Lianna Valdez and Laura Cox, who provide attentive support and quick responses to client inquiries. Customers appreciate the clean and convenient location of the Thousand Oaks office, where they often experience minimal wait times and professional assistance from friendly staff. The agency has earned praise for its efficient claims process, with clients noting positive experiences when filing claims, especially following accidents. Members have highlighted the ease of communication with claims adjusters and the fairness in handling claims, including no rate increases for no-fault incidents. Overall, AAA Thousand Oaks is recommended for its reliable services, competitive pricing, and commitment to customer satisfaction, making it a trusted choice for insurance needs in the community. Additionally, the 24-hour Roadside Assistance offered ensures support for drivers and passengers alike, enhancing the overall value of their services.
This branch’s people are usually nice. Especially ELI was so nice. Eli was helpful and very kindhearted. Thank you so much for helping me. I appreciate you so much.
December 2025
Having the ability to use them for DMV stuff is great. Fast and organized.
October 2025
Charlie!! Is an incredible employee. So helpful and kind! Went out of his way to make our visit to AAA the best possible.
