CVS is a popular pharmacy and retail store known for its wide selection of personal care items, snacks, and beverages, including wine on sale. Customers appreciate the helpful and friendly staff, with employees like Henry being frequently praised for their courteous and knowledgeable service. The store is well-maintained, clean, and organized, creating an enjoyable shopping environment. Many shoppers value the store’s coupons and promotions, which add to their positive experience. However, some customers express frustration with the pharmacy services. There are concerns about the difficulty in obtaining medications, especially for those who have been loyal customers for decades. Some mention long-standing issues with medication labeling errors, shortages, and the stress caused by the current medication management system. There is also a strong feeling that these problems could lead to serious health risks if not addressed. Customers who rely on regular prescriptions feel that the process has become more complicated and stressful, and some believe that the pharmacy's handling of medications lacks proper care and attention. Despite these issues, the overall shopping experience in the store remains positive, thanks to friendly staff and a well-kept environment.