Firestone Complete Auto Care in Thousand Oaks, CA, has been serving the community since 1926, offering a wide range of vehicle maintenance and repair services. Located at 598 W Hillcrest Dr, this auto care center provides solutions for all makes and models, including tire sales, oil changes, brake inspections, and engine repairs. Customers appreciate the reasonable pricing and the quality of service comparable to dealership service centers. Many reviews highlight the exceptional customer service provided by the staff, particularly mentioning employees like Ricardo and Daniel, who take the time to explain services and address customer concerns. Safety is a priority, with staff demonstrating genuine care for customers’ well-being, as seen in thorough tire inspections and proactive solutions. While some customers note that the service area can feel understaffed at times, the overall experience remains positive, with many expressing satisfaction and a willingness to recommend Firestone Complete Auto Care to others. This location is recognized for its knowledgeable personnel and commitment to responsive service, making it a reliable choice for auto care in Thousand Oaks.
The Firestone in Thousand Oaks Mall always takes care of all my vehicles. I have complete trust and faith when they service my vehicles. The staff and manager Ricardo are super friendly and knowledgeable. Definitely would recommend to anyone.
March 2026
I was traveling and had a flat tire. They went above and beyond to ensure my vehicle was repaired correctly and safely. Great group of people at this location.
February 2026
Ralph was very helpful and ensured I made an informed decision on replacing my tires The service center has always treated me fairly and provided valuable support for my families vehicles
