Firestone Complete Auto Care in Thousand Oaks, CA, has been serving the community since 1926, offering a wide range of vehicle maintenance and repair services. Located at 598 W Hillcrest Dr, this auto care center provides solutions for all makes and models, including tire sales, oil changes, brake inspections, and engine repairs. Customers appreciate the reasonable pricing and the quality of service comparable to dealership service centers. Many reviews highlight the exceptional customer service provided by the staff, particularly mentioning employees like Ricardo and Daniel, who take the time to explain services and address customer concerns. Safety is a priority, with staff demonstrating genuine care for customers’ well-being, as seen in thorough tire inspections and proactive solutions. While some customers note that the service area can feel understaffed at times, the overall experience remains positive, with many expressing satisfaction and a willingness to recommend Firestone Complete Auto Care to others. This location is recognized for its knowledgeable personnel and commitment to responsive service, making it a reliable choice for auto care in Thousand Oaks.
Thousand Oaks Firestone Auto Care is our go to car repair and maintenance shop. I’ve been going to dealership service centers and Firestone is by far comparable in the service that they provide at a more reasonable pricing.
June 2024
Ralph and Ricardo do a great job. Thank you to the Mechanic Hector. Tahoe is running great at 100,000 miles
June 2024
Always good service and the staff is responsive to my needs. Daniel communicated all the issues to me and fixed what needed to be done. Very satisfied. Highly recommend their service.
