Firestone Complete Auto Care in Thousand Oaks, CA, has been serving the community since 1926, offering a wide range of vehicle maintenance and repair services. Located at 598 W Hillcrest Dr, this auto care center provides solutions for all makes and models, including tire sales, oil changes, brake inspections, and engine repairs. Customers appreciate the reasonable pricing and the quality of service comparable to dealership service centers. Many reviews highlight the exceptional customer service provided by the staff, particularly mentioning employees like Ricardo and Daniel, who take the time to explain services and address customer concerns. Safety is a priority, with staff demonstrating genuine care for customers’ well-being, as seen in thorough tire inspections and proactive solutions. While some customers note that the service area can feel understaffed at times, the overall experience remains positive, with many expressing satisfaction and a willingness to recommend Firestone Complete Auto Care to others. This location is recognized for its knowledgeable personnel and commitment to responsive service, making it a reliable choice for auto care in Thousand Oaks.
I love this location I go here to service my car and will be going back often.
August 2026
The service manager Ricardo is the best. This location has been there for our cars for many years and have always been honest and reliable with our repairs. Even doing warrantee repairs from another firestone location.
August 2026
I did an appointment for my car and service was accurate and fast. Also I received great and attentive service from Erick, He also made some recommendations about my car. Definitely I will go back to this location.
