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November 2023 by Maria M.
Stopped by after visiting other dealers and Ricardo greeted us. Very polite young gentleman who was receptive to our needs/wants and did not try to lead us on a different direction/upsell something different than what we were looking for. He explained the pros/cons of the vehicles we looked at, we set our budget and he engaged the right folks right away to work on our deal. Appreciate Ricardo's attentiveness and his approach of working with his manager Eric to get us the right price for the right car. Ricardo definitely made the process pretty straight forward.
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November 2023 by Griselda S.
Hello my name is Griselda s. My just purchased my QX50 sport oh my am I so happy with Themis purchase. Rory is so awesome! He helped me and answered all my questions I will highly recommend anyone to go and purchase at Infiniti in Thousand Oaks! Thank you so much Rory and Christian as we'll.
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October 2023 by Rachel Z.
The team here is awesome! Big thanks to Ricardo, Cristian, and Mike for being so helpful and making this a great experience. Would definitely buy a car here again...but hopefully this Nissan Sentra will last me a long long time! :-)
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October 2023 by Stephanie A.
Came in to Thousand Oaks Infiniti to look at a 2021 Subaru Crosstrek. Rory, our sales associate, was very helpful and friendly. He made the deal very simple and transparent. He's my salesperson from this day on! Thank you again Rory!
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September 2023 by Jamie Kelleher
Had a great experience. Bought a CX-3 from Carlos, got a great deal and I really like the car. Very seamless process all the way through.
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August 2023 by Elizabeth N.
Got my q50 about two weeks ago and am completely in love with it! Runs great no issues at all. Id specifically like to shoutout David and Christian for helping me out and delivering the best customer service! Id highly suggest going to them if your looking to buy a new vehicle.
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June 2023 by David Macauley
Low-pressure, helpful sales approach! Knowledgeable and worked with me to decide on the best purchase/lease program to fit my needs. Dennis and Marc were great to work with. Enjoying my new QX60.
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June 2023 by Rhory Kadish Lamboy
I have written a review before but want to write another. The people at Infiniti Thousand Oaks are just the best. From the sales (Christian) to the admin(Sandy) to the service (Alba, Patti, Brian, Stefanya, and of course the leader, Julio) people. They truly treat you like family. I've bought 4 or 5 cars there. I'm praying for a hybrid Infiniti.
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May 2023 by Jill M.
Marc and Nick did a great job helping us get the car we wanted at a better price than we expected! They are friendly but not pushy and were personable and genuine. A great car buying experience! Thanks!
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May 2023 by Manny O.
Just purchased my vehicle from these guys. David at internet sales went above and beyond to help me with my purchase and answer all my questions. The finance team (Cristian and Fidel) complimented Davids outstanding service.Overall I would recommend the team at Infiniti of Thousand Oaks for anyone looking for 5 star, white glove service on their next purchase.Thanks David!!
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April 2023 by Janice Dressler
This is the best dealership I’ve dealt with, by far. Nick, Drew, and the entire staff are professional and kind. From sales to service, they are unparalleled. Although I live 350 miles away, I will return to this dealership for cars in the future. I’m grateful for their kindness - they aren’t a stereotypical car dealership.
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January 2023 by Michael Morrison
I was greeted promptly and all service work was done in due time, especially some severe and unexpected rodent damage to the wiring of my vehicle which required specially ordered parts and a loaner vehicle. Service personnel, especially Patti Ramirez, were all prompt and friendly and supportive.
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January 2023 by andrew cooper
This place is a joke. I tried to purchase a car through an llc company my sales representative did not even know the laws on that or know that montana does not even have sales tax. He told me earlier in the day that they had room to negotiate and then later told me the price was firm. He also told me i "Legally" could not arrange my own shipping which is a lie. My salesman refused to give me the sales managers number. I told him i can have his money wired the next day and wouldn't even get back to me within 12 hours on simple questions. DO NOT BUY FROM HERE and if you are going to please make sure that you do not get nick'he will make everything about your purchasing experience hellish.
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January 2023 by Janna Boyer
I absolutely love my q50 special edition. The service and the staff are amazing. I have bought two cars from this dealer and it has been seamless. I was in and out in less than two hours on both deals. ❤️
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December 2022 by Jim Beckham
Your sales force and inventory is terrible and your service department can't deliver. I choose Van Nuys, the lesser of two evils.
