JCPenney is one of the nation's largest apparel and home furnishing retailers, providing customers with unparalleled style, quality, and value since 1902. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. The retailer also offers a new beauty concept, JCPenney Beauty, featuring skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. as well as Black-owned brands through Thirteen Lune. Customers can visit the JCPenney Department Store in Thousand Oaks, CA to discover a wide range of national brands such as Adidas and Levi's, along with the company's private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. While some customers have expressed disappointment with the organization and service in the home section, others have found the quality of clothing to be surprisingly good, even after multiple washes. The company has also been praised for the helpfulness and kindness of its staff, particularly in the men's department.
