JOANN Fabric and Crafts is a well-loved store that has been inspiring creativity for nearly 75 years. It offers a wide variety of supplies for DIY projects, including scrapbooking products, beads, baking supplies, yarn, and more. The store is a popular destination for those passionate about arts and crafts, providing everything from sewing machines of top brands to holiday project supplies for occasions like Valentine’s Day, St. Patrick’s Day, and the 4th of July. Customers appreciate that JOANN is a one-stop shop where they can discover, shop, and learn new crafting skills. Many shoppers find the store to be always stocked with the items they need, whether it’s fabric, glue, or picture frames. The staff is generally friendly and helpful, making the shopping experience more enjoyable. However, some customers have experienced issues with the store’s app, which often does not work inside, and with limited staff availability which can make finding products or getting assistance slower. Some employees are praised for their professionalism and helpfulness, though others have been less accommodating. Despite these minor frustrations, many customers love the store and rely on it for their crafting projects. There is concern about the possibility of store closures, with customers hoping that their local JOANN remains open. Overall, JOANN Fabric and Crafts is seen as a great place for creative passions and DIY enthusiasts.
I had the absolute pleasure of interacting with an employee by the name of Aujelle. She is so pleasant, professional, and helpful. Joann is lucky to have her as an ambassador to their store. Thank you Aujelle.
July 2023
They had what I wanted. And again they had what I needed.
July 2023
Thank you Jenna for all of your patience and help in finding what I was looking for!