DCH Subaru of Thousand Oaks Service Center, previously known as Ladin Subaru, is now under new management and is dedicated to providing exceptional customer service. The dealership offers a wide range of new and used Subaru vehicles, along with financing options and comprehensive repair and maintenance services. Customers have praised the friendly and knowledgeable staff, highlighting their commitment to making car buying and servicing a pleasant experience. Many reviews mention outstanding service experiences, particularly with advisors who go above and beyond to ensure customer satisfaction. Complimentary shuttle rides and detailed maintenance reports are appreciated features. The dealership is noted for its relaxed, no-pressure environment, making the often-dreaded car shopping process much more enjoyable. Staff members are described as accommodating, respectful, and eager to assist, contributing to a welcoming atmosphere. While some concerns have been raised regarding the service department, overall feedback indicates a strong sense of trust and satisfaction among customers. The dealership strives to provide competitive pricing and money-saving incentives to help clients find the right vehicle. DCH Subaru of Thousand Oaks is recommended for anyone in the market for a new or used Subaru, with many customers expressing a desire to return for future purchases.
Excellent and professional staff! Pricing is fair and you know you’re in good hands with all your maintenance needs with this Service Center!
August 2022
I'd give the Thousand Oaks Subaru location 10 stars if I could. If you ever get the pleasure of having Jamil as your service guy.. you're in great hands! However, everyone in service was helpful, professional and got my car in tip top condition! Thanks a mil! #teamjamil
May 2022
Under new leadership and what a much improved experience from previous visits. A+ on all fronts! Would highly recommend a revisit if you (like me) had issues here!
