DCH Subaru of Thousand Oaks, formerly Ladin Subaru, is now under new management. Customers can experience great customer service and a full offering of new and used cars, financing, and help with all Subaru repair and maintenance needs. As a Thousand Oaks, CA Subaru dealership, they work hard to offer every new Subaru model to the people of California, providing competitive prices, money-saving incentives, and specials to help customers find the vehicle they need. The reviews praise the dealership's professionalism, supportiveness, and low-pressure approach. Customers highlight the exceptional service they received from sales representatives like Michael and Shamar, who worked hard to make the numbers work and ensure customers were able to get the car they wanted. Additionally, the service department is commended for its efficiency, with Juan Alverez providing personalized and knowledgeable assistance. The dealership is also praised for its compassion and empathy, treating customers as friends rather than just clients, even during a family emergency. Overall, DCH Subaru of Thousand Oaks is described as a reliable and customer-focused dealership, offering a great selection of vehicles, competitive pricing, and exceptional service across sales and service departments.
Went in for an oil change and I was out in 1 hour. Would of been quicker but the car got washed after the oil change.
November 2025
Everyone in the service department was helpful and welcoming and my car was finished fast and was delivered clean.
November 2025
This was the second service I had done and just like the first time, I had a great experience. The staff is very professional and courteous. The waiting room is very clean and comfortable. Jasmine Lawson who is my Service Advisor is awesome and a great asset to the company.
