O'Reilly Auto Parts in Thousand Oaks, California is a reliable and customer-focused store that provides a wide range of auto parts, tools, and services. The store, located at 3111 East Thousand Oaks Boulevard, is one of over 6,000 O'Reilly locations across the United States. Customers have praised the store's helpful and knowledgeable staff, who go above and beyond to assist them. Rob, a parts professional, has been described as a "great asset" to the company, providing excellent customer service and expertise. Fred, another employee, was commended for his persistence in finding the right fastener for a customer's license plate issue. The store offers a variety of services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and have a Loaner Tool program for customers who need a tool they don't have. Customers have expressed their satisfaction with the store's professionalism, politeness, and the overall positive experience they have had. One customer even recommended the store and its employees, particularly Hunter, who installed new headlights for their RV and was described as "absolutely incredible" and "very knowledgeable."
Doug helped me and was extremely helpful. Very trusting and I'll come back again
July 2026
Great service from Christian. Very helpful and knowledgeable ..
July 2026
They allowed me to use their OBD2 reader and then I brought it in and they gave me a printout looked up the parts and gave me prices. Both Fred and Joe were extremely kind and helpful!