This PetSmart location is consistently well-stocked with products for cats, dogs, and other pets, and customers report never finding items out of stock. The staff are repeatedly described as very polite, knowledgeable, helpful, and nice. Specific praise is given to the grooming department, where groomers handle pets well, even those who are difficult. The staff's experience and knowledge of animals is called incredible, with specific examples of excellent nutritional advice for pets with special needs. Customer service is highlighted as going above and beyond, making it a highly recommended store for all pet concerns and supplies.
This location is clean and very friendly. Genna, in particular was very knowledgeable, very patient with our kids, explained each step of buying fish. Highly recommend this location for getting your new friend pet.
June 2026
The manager himself is so helpful. They have a good variety of things that most pet stores don't have, they even have the raw food I like to order. They are good about returns or complaints. They have best customer service. And the adoption area is so darling with all the kittens and cats.
January 2024
Friendly knowledgeable staff helped me find exactly what i was looking for