Swickard Buick GMC of Thousand Oaks is known for its quality vehicles and exceptional customer service. Conveniently located in the Thousand Oaks Auto Mall next to the 101 freeway, it is easily accessible from Ventura, Van Nuys, and Simi Valley. Many customers have praised the staff for their professionalism and dedication, highlighting team members who go above and beyond to ensure a pleasant buying experience. Customers have noted the straightforward and polite approach of the sales team, particularly appreciating the absence of high-pressure sales tactics. While the majority of reviews reflect positive interactions, one customer mentioned a less favorable experience with the financing department, feeling pressured during the process. Despite this, the dealership is recognized for its competitive pricing through the Swickard Price Promise, guaranteeing the best deals. Online customer service has also received commendations, especially for assisting out-of-state buyers. Overall, Swickard Buick GMC of Thousand Oaks is recommended for its knowledgeable staff, commitment to customer satisfaction, and a seamless car-buying experience.
Overall I felt very comfortable with the whole buying process from beginning to end. I got the truck at a very good price. Issac , Aliyah , Frankie and Justin are very knowledgeable and professional about their business.
August 2024
Carmen and Daniel from GMC were amazing. My experience each time has been pleasant. They make sure to take care of their customers and go above and beyond
August 2024
Julio was the best, professional and organized. Dealership is one of the best in California.
