Cadillac of Thousand Oaks is dedicated to providing a customer-focused experience from the initial inquiry to the luxurious driving of a Cadillac. The knowledgeable and communicative team, particularly highlighted by the efforts of staff like Iris and Joey, ensures that every customer feels comfortable and valued. Iris demonstrates a genuine passion for the Cadillac brand, making the car-buying process enjoyable. Joey, in the service department, is praised for his seamless service, helping customers with maintenance needs such as oil changes and repairs with professionalism and care. The dealership is recognized for its commitment to a stress-free experience, with customers expressing appreciation for the welcoming atmosphere and timely service. The Swickard Price Promise guarantees unbeatable prices, further enhancing the overall satisfaction. With a strong recommendation from past customers, Cadillac of Thousand Oaks aims to create a lasting impression, making it a go-to destination for those looking for both exceptional vehicles and outstanding service.
Just bought a new M5 competition from this dealer they helped get a great deal! shout out to Iris she was a great help 10/10 service!
November 2025
Iris was incredible! She was knowledgeable, very communicative and upfront. We felt very comfortable speaking to her about what we were looking for and she did an excellent job. Her love for the Cadillac brand shows and we loved her dedication.
November 2025
I needed an oil change as well as wheel alignment, also windshield wipers. Joey was very helpful. And answered all my question!
