“I love Nordstrom Rack, I went looking for shoes, so I had to stay focused. I'm not impressed with today's styles and didn't find anything I liked. I'm looking for the perfect red pump, and from the color to the style, it seems like an impossible task. They did have some unique styles and almost threw me off, but I am hyper focused to find the right red pump, 2" heel, with a strap in back. Where are you?”
“I love this shop. There is so much to choose from and it is laid out in a way that makes it easy to find what you are looking for. I never leave empty handed. The discounts are great which allows you to buy good quality clothes at a fraction of the price. The only negative is that the queue at the checkouts is always huge as they never have more than 2 or 3 open.”
“Erika in the fragrance department at this Nordstroms is the best! If you need help finding the perfect scent or new scents or something for your significant other ask and see if she is working. I’ve luckily gone in when she’s there and she’s helped me on several occasions and provides exceptional customer service and such a great shopping experience.”
“Love this store!! I was visiting from San Francisco, shopping around with my mom, when we walked by. It immediately caught my eye! It was refreshing to see a store like this at the mall. The owner was so nice and we had a lovely conversation. The prices are really good, and the quality of the clothing feels high. I love my new tie dye jumpsuit!!!”
10:30AM - 5PM
2807 Thousand Oaks Blvd, Thousand Oaks
Womens Clothing
“Alberto was wonderful! Very professional and kind. Not only he altered my daughter in law’s dress to make it absolutely perfect fitting for the wedding but he also altered my dress to fit like a glove. We highly recommend his services”
“From the moment we walked in we were greeted by Justin and was helped by him the entire time we were in the store. He was super attentive and extremely personable. Great customer service is hard to come by nowadays so I really appreciate Justin being so amazing! He’s a great employee and would be the reason I would come back to this location!”
“Shannon was extremely intelligent n charismatic while dealing with an extremely rude and honesty arrogant customer, everyone else working was so helpful loves coming in”
“I've visited this new store several times now, and it's clean, spacious and well-organized. The selection of boots is pretty amazing and about what you might expect from a store called: "Boot Barn." They also have a large inventory of both men and women's clothes, including jeans, shirts, jackets, belts, hats and a decent variety of work clothes. Despite the western theme, they also have work, hiking and casual boots, although they don't carry premier brands of hiking boots, like you'll find at REI. But for the casual hiker, they will definitely have what you need. One nice thing about the store is the central seating area, replete with a comfortable sofa and coffee table. It's nice for relatives and loved ones who go shopping with you, who probably don't want to tag along in the aisles. This store is dog friendly, so feel free to bring your best friend along too. However this store isn't perfect and it falls short in some ways. While there are some incredibly helpful, outgoing and courteous associates, such as Stacey and Sarah, many of the other associates appear to be disengaged, less-focused and even a little rude. I caught one middle manager scolding an employee in front of a customer, and another young female associate rolled her eyes behind a staff member's back. A lot of the staff are very young, and they may not have great people skills or maturity yet. Some good customer service training might be in-order for some of the younger employees. Also while temperature is often a subjective thing, this store is uncomfortably warm, during this Summer. Either the air conditioning isn't working properly or management has decided to save a few dollars at the expense of their customers. Walking around a big store while it's warm is no fun. Their selection of products is pretty good, but it's obvious that the store heavily promotes and stocks some brands, such as Wrangler over other brands, such as Levis. This is probably a corporate decision, which is out of their control, but it's nice for customers to easily see and shop for their own preferred brands. I can definitely recommend this Boot Barn location, and with a few simple improvements, it could easily earn 5 stars...”
“Literally had the best experience with the cashier I think named Emily( says on the receipt) , with my friend ?. She had blonde hair and blue eyes but she was so nice to talk to.”
“I had to go to a wedding recently and had some coupons with JCPenny. It's been over a decade since I've shopped there. It's not because of me. It's really because my wife is too bougie and self important to just shop at a good store. You need to revamp marketing beyond coupons, but not shock your own base. I'm really not here to review your company. I want to run it. This is no joke.”
“I shop at Wildflower often. Everyone that works there is warm and friendly and honest about how their clothing looks on you. The prices are reasonable and they always have new clothes going out on the racks. I never feel pressured into buying something. Wildflower is my favourite boutique in the area and I know them all.”
“Got a suit at Macys Men’s Department and extremely happy with the level of Service and options. Mike Timrott helped me pick out the right suit and size. It felt like I was getting a tailored suit! This type of service is a lost art. Thank you Mike! You Rock!”
“I was at my wits end trying to find a coat. After going to umpteen dozen shops and with no luck, I wandered into J. Jill. The sales lady was amazing! She brought out a coat that was perfect! I was about to give up! So glad I wandered in ?. Highly recommend.”
“Had the best time shopping with my daughter and my mom got an awesome oogir boogie zip hoodie for 30% off and a shirt for my daughter and matching crystal necklace sets definitely will be going back to purchase other goodies and the staff was amazing and very helpful.”
“Just bought a South Park shirt and this nice guy Joshua, asked us what our favorite episodes were and that made us having a great conversation about the show quite fun actually. I hope he will be around when I come back again for more South Park purchases in the very near future. Shopping may not always be fun but today, he made it fun.”
“The staff were courteous and accommodating. The racks were neatly organized. I observed that the clothes were secured with wires, possibly as a precaution against theft, which was surprising given the upscale location of the shopping center. Interestingly, this mall even features a car dealership.”
“I love shopping at this Anthropologie location because the store is always clean, well stocked, gorgeous and the sale section is really big. All of the employees at this location have been excellent to me but I chose to write a review because one team member named Holly really went above and beyond for me today in pulling together an order and I very much appreciate her dedication and kindness. Thank you Holly!”
“I was desperately searching for the new set that I saw on TikTok and when I called the store they were so nice and answered all my question about what was in stock and sizes available! I love the AE quality.”
“Ahhh The Old Navy... The place my wife ensures our credit card still functions at least once a quarter. =) But hey, The way our kids look in their adorable clothes, I'm definitely a-o.k. with it! Going back in time... I remember when I was a youth and the Old Navy first showed up on the scene. I remember getting a NYC hoodie that I always loved to wear. They were always known for having the latest fashion trends, licensed products and good denim. Years later, although my sense of fashion and style have drastically improved, I still find myself finding something I like from here when we stop by for the kids or my wife. And without fail, most of our family photo shoots that we have done over the years, my wife usually will get me a button up shirt from here to match whatever her and the kids are wearing. The Janss Mall Old Navy Location has been in 1000 Oaks for years and seems to be doing o.k. Of course with the online shopping that most businesses have incorporated have seemed to put a dent in the performance of the Brick and Mortar stores globally. Despite the size of this location, they seem to keep it fairly in order and organized. Staff are friendly and willing to help if needed, but It does appear they need a little more staffing. All in All, the kids clothes is where its at! Barbie, Bluey, Spiderman, Sonic the Hedgehog, Fun prints, cool designs, and empowering messages that will make your kid look sharp, feel beautiful and stand confident; The Old Navy's selection continues to stay on trend. If you're a Ventura County local, come out and support your local Old Navy location.”
“Fantastic customer service. Very helpful since I am not used to shopping at a women's store. I was buying a gift for my wife. It was a very painless experience”
“Went in few days ago and met one of the most amazing sales associates I've ever seen. Her name was Kate I believe. I work at four seasons hotel and her service was even better than most employees there! I'm a guy so and she could tell I was confused and was patient and helped me the whole time.”
“What an incredible experience shopping for something that tends to be stressful, and uncomfortable. Bras. This was a very important trip I was I’ve spent most of my life in the wrong bra size and it’s been very frustrating. The staff was so kind, informative, helpful, and genuinely empathetic towards concerns needs and wants. You’re in good hands here.”
10:30AM - 9PM
372 W Hillcrest Dr, Thousand Oaks
Womens Clothing
“Hey folks : loved Raw Moda Apparel store .This is a great place to shop!! I have enjoyed all the styles ????Highly recommended this place to my friends and family & just wanted to include that they have excellent customer service as well .( 5 stars)Thanks for being so amazing !! ♥️”
“Stopped by after watching a movie with my family for dinner and had the best experience. Yusef greeted us with a big huge welcoming smile and took our order. From there every single staff member that delivered our food was very kind and made us feel at home. Everything we ordered was incredible. Best experience, best service and delicious food. I highly recommend the surf and turf.”
“H&M can be counted on for high quality cotton clothing, both for men and women. This is the go-to place for men's shirts if you are in your 20's and 30's because they have all sorts of sizing, even tailored fit if you are on the slender side. Of course you can buy online, but it's worth a trip to the H&M Oaks Mall store in person to be able to feel the quality of the fabrics.”
“This place is awesome!! It has the best and most unique jewelry, an amazing assortment of crystals, a great collection of art, a super friendly & very knowledgeable staff that are always willing to help, and the best energy around. I highly recommend this shop to everyone!!!”