The United States Postal Service has received positive feedback for its friendly and helpful staff. Customers appreciate the exceptional service, particularly from employees like Clint and Diana, who go out of their way to assist with various needs, including processing passports without an appointment and patiently answering questions. Many have noted the kindness and patience of the staff, making visits less stressful, even during busy times. Long-term customers express gratitude for the consistent level of service over the years, highlighting the staff's willingness to help with tasks like locating packages. Overall, the Thousand Palms Post Office is recognized for its dedication to customer service.
I would like to give 5 star service to this guy named Clint he just let us walk in and process the passports of my kids without appointment. Super amazing. Thank you very much.Although, we did our appointment passports in Cathedral city Usps, and cancelled our appointment without notice, calls or email.
December 2022
All employees have gone out of their way to be helpful, patient, and kind…I’ve had a PO Box there for ten years…thank you Thousand Palms Post office!
May 2022
The recent staff members have been really nice & helpful! I really appreciate one of them who helped me find my package from my P.o. box.