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August 2025 by Rick Flores
No passport services.
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February 2025 by VIN Z
These employees need a serious attitude adjustment! Makes me wonder who's doing the hirering there?
How many more bad reviews and complaints before they do something, it's been like this for years!
Major Fail City Of Torrance USPS & Postmaster!
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September 2024 by Vaibhav Sachan
There is something very wrong with the lady at this location. I went to 3 different USPS locations for change of address and she was the one with entirely different understanding of their process. She needs help !
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July 2024 by Patricia Barron
Awful place. Sent a package with some very sensitive information and it got "lost".
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October 2023 by Don Born
Very unfriendly, unorganized, unprofessional, and understaffed.
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October 2023 by Katherine Sun
Never scanned my prepaid package for my small business. When I came to send an flat rate envelope I needed some help but the lady working at the front is very unfriendly and makes you feel like you’re stupid from the first word. She also hurried my transaction before I could act so I was denied email tracking. It is worth it to drive extra to go to a different post office.
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September 2023 by Tata Cruz
Very rude and horrible customer service
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September 2023 by Denise Tran
Rude customer service…
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September 2023 by Samantha Martoccia
The only post office I go to. They are efficient, knowledgeable and really nice!
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August 2023 by A J
Rude employee working here. Also he could not tape up my little package. I had forgotten to tape it and I was passing by this post office so figured they could tape it for me. Guess it hurt him to tape it. He was making me purchase a tape and put it on my package . I asked him few times to just tape it so I don’t have to purchase it but he didnt. I don’t think it would be a problem but apparently to him it was
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March 2023 by Richard B.
I am very happy with the service I've gotten at the PO at 4216 Pacific Coast Hwy Torrance. They seem to go out of their way to be helpful and I appreciate that.
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February 2023 by Samantha Gonzales
The only post office I go to. They are efficient, knowledgeable and really nice!
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January 2023 by P H
Sent two packages internationally. Once in february, never made it. Did international express march 10 and it didnt even make its way to los angeles international distribution center till march 19. Now 21st and it still says its at distribution center. Dont use usps stick with the privately owned competitors.
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December 2022 by alex payne
Why, WHY do we continue to accept awful customer service from RUDE condescending postal employees. This is the WORST post office to deal with, and for this area, That is saying something. Avoid if possible!!!!!
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November 2022 by Jack B.
This is the reason why people don't use USPS. Terrible staff. 11/4 5:30 I walked in to the post office with the PO Box side with 50+ letters on hand, a female staff is holding a board in front of me. We arrived to the bulb mail lockbox at the same time, she slide the board right in front of me. I tried to stop her, she just turn around and said "No, I'm sorry." Obviously she's not sorry, she was happy to make me use the tiny slot mail box outside of the post office and I have to slide my 50+ letters one by one. She didn't offer to take my mails. For private business, her terrible customer service should had her fired long time ago. One bad staff can completely ruined a business.
