Wescom Credit Union is a well-established financial institution that has been serving its members for over 20 years. The credit union is known for its friendly and helpful employees, with customers particularly praising the staff at the Torrance location. The institution offers a range of services, including savings and checking accounts, as well as home equity lines of credit. Customers have reported positive experiences with the credit union's tellers, who are described as quick, efficient, and professional. The managers at Wescom are also said to be knowledgeable and willing to take the time to thoroughly explain the details of financial products, such as the home equity line of credit. While the credit union has generally received positive feedback, some customers have noted a decline in customer service since the COVID-19 pandemic, with some tellers no longer being familiar to regular customers. Additionally, the mortgage department has been cited as an area of concern, with one customer reporting issues during the closing process. Overall, Wescom Credit Union is a well-regarded financial institution that offers a range of services and generally provides a positive customer experience.
Been a member for about 20yrs and always had friendly and very helpful employees at every Wescom I've been to. Especially Torrance. My home town Credit Union. Love the new location!
December 2023
The Torrance branch employees are ok just not the manager(s). The manages at sneaky & undercut good employees from getting their just deserve.
May 2023
staff is friendly and helpful, store was clean, did not have to wait long for service.
