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“Shout out to Turlock store manager Garth. WOW! Great customer service. I had purchased a Bauer drywall sander several months ago and due to health issues wasn’t able to complete my job myself and had to pay someone to do it. I never had opened the package and Garth allowed me to return it applying it to my next purchase. In a retail world where customer service nowadays seems to be lacking a little Garth @ Harbor Freight Went above and beyond and exceeded my expectations.
Brian”
“It was a pleasure to have my reel mower sharpened with such friendly service. The team was incredibly helpful, and I truly appreciated their assistance. The speed at which they completed the task was remarkable, exceeding my expectations.”
“Absolutely awesome employee's, We came here today and these people have their s*** together. We have been turned away from other places because our tanks were too old. This place took our tanks and gave us new tanks like no problem. We will always go here”
“Conner was amazing—very helpful and patient with us throughout the whole process. We did run into a small issue with pricing being different in the store compared to online, but Conner handled it professionally and made the situation better. The issue wasn’t with him at all; it was just a pricing discrepancy. His great customer service really made the experience positive.”
“EXCELLENT CUSTOMER SERVICE! I used to go get my paint at the box stores but since I started coming here I won't go back. They take the time to go over their product and the quality is superb. They are all very knowledgeable, friendly and greet you as you walk in. A+ customer service”
“Awesome customer service. Even though lady at front desk seemed to be busy, she helped me find out what I was looking for. A gentleman also helped me locate the right product I needed that day!”
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“The employees are friendly and helpful. Items are always in the area the website says they will be, and the store is really clean. I wouldn't shop anywhere else for what I need.”