Verizon in Turlock, California, is a store that offers a range of mobile and 5G home internet services. Customers have noted the store's convenient location and the helpfulness of many employees. Several reviews highlight outstanding customer service from staff members like Daniella and Breanna, who are praised for their attentiveness, problem-solving skills, and friendliness. Daniella is specifically recognized for her ability to address customer issues thoroughly and patiently. However, experiences can vary, as some customers have reported dissatisfaction with certain employees, particularly in cases where they felt ignored or received poor service. One customer described a frustrating encounter with a staff member named Summer, who they felt displayed negative emotions during their visit. This contrasted sharply with the positive support they received from another employee, Thomas, who successfully assisted them with their cellphone needs. Overall, while many customers express high satisfaction with the service at Verizon Turlock, there are instances where the experience was less than ideal. The store provides options for online orders and in-store pickups, making it easy for customers to access the services they need.
My 5 star review goes to Irene. Her customer service was outstanding! She walked me through setting up a new phone with great patience and knowledge. Her help was greatly appreciated! Thank You Irene...
June 2025
We drove from Merced down to Modesto to pick up our two phones. It was an easy ride. The phones were already packaged up so it only took a couple minutes at the store. Thank you so much for being so efficient. We are very happy with our new iPhone 16 Pro Max
April 2025
I just purchased an iPhone. I went to Apple Store and they didn’t help me with iCloud password reset. The manager Nadia went above and beyond in helping reset my iCloud password. I appreciate the help. BEST STORE EVER
