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March 2024 by Anjali D.
Tony was so responsive and easy to work with. I would definitely go back for my jewelry needs.. thank you!!!
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February 2024 by Heather C.
Great experience love how their family is very friendly, accommodating, resourceful, and very patient going over the process for an engagement ring. This family-owned company is very honest and trustworthy. We definitely will be back and thank them wholeheartedly for the help and compassion throughout this process for my son.
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February 2024 by Joan H.
Tony was very responsive and I felt very comfortable with the advice he gave. It was much appreciated! Thank you!
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February 2024 by Stevo L.
I cannot say enough about this jeweler! They have helped our family's jewelry needs for many years, and Tony and Donna are amazing and super helpful. Fair prices. Diamonds gold watches and oh yeah, they buy jewelry too!! If you are anywhere near the Tustin area, stop in and say hi and shop away! A++
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January 2024 by Jean H.
This review is long overdue. I needed to sell some diamonds last year and had a great experience here. Tony was kind and friendly, and provided me with a fair quote, unlike other shops I had visited before coming here. The entire process was easy and hassle-free. I highly recommend them to anyone looking to sell jewelry.
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December 2023 by Sharif Alsalahat
called them and was told i do not know what i am talking about even though i have been in the jewelry business for 7+ years they told me royal blue sapphires are only worth 350 a carat if that isnt a scam then i dont know what is lol
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December 2023 by Buffy K.
Tony and The Whole crew ( which brother and sister ) were very nice and helpful what more can you ask when the whole siblings work together. I love that this is a family business that treat each customer like a family. Thank you AAA Family Gem!
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October 2023 by Michael C.
Within the Yelp system, my message was sent to several businesses for jewelry appraisal services and Tony was very responsive via messaging. Several of the other businesses only wanted to meet on week days, or were booked 2 weeks out. I was happy that Tony was able to accomodate us to visit on a Saturday morning. My father and I took my late mother's jewelry to Tony this morning and he was very courteous. My father appreciated how he was very informative and transparent on how jewelry values are appraised and everything was done in front of us. The visit was very pleasant and my father was happy with the entire process. We plan on coming back for future appraisals. Thank you Tony!
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July 2023 by KK C.
I had a great experience recently at AAA Family Gems. Tony is professional, knowledgable, quick, up-front, and kind. I sold 2 diamond bracelets to him and the transaction was smooth and simple. Price is fair. No game and haggle necessary. I could not recommend this place more. I will be back for sure hopefully next time I will be buying something nice. This place is a GEM! Thank you.
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June 2023 by Ginger S.
I had a necklace that broke.. it was not worth a whole lot but very sentimental. I've seen AAA Family Gems recommended several times online when people ask for jewelry places, so I took a chance and stopped by today with my necklace. They were super nice, and repaired my necklace in about 5 mins for a VERY reasonable price. They even polished it up for me! I will definitely be back to browse their beautiful inventory and will 100% recommend their services to others.
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May 2023 by Yesenia O.
Amazing service. I had an emergency on Friday my ring was swollen and saw this location was open Tony was able to see me right aways and took care of me. I'm coming back to getting the ring resize. And would definitely come back for more service
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April 2023 by Tommy P.
We were recommended to AAA Family Gems by a coworker who has been a client for 20 plus years. I admit, I was a bit apprehensive shopping for a new wedding band for my wife because I have so little knowledge in this area. We walked in the Tustin Jewelry Mart and the first thing we noticed is they were clearly the most busy... not even close. We were happy to wait because it was important for me to hear the conversations. Cliche I know,but every customer there was a repeat customer and they knew them by name. Some were buying new things, others wanted an upgrade, and another was simply in the area and wanted to say hello. When my wife and I talked to Donna she was gracious and not the least bit pushy. She introduced us to her husband and brother... all great people. We reset our stone to a new band, added a few more pieces and then my mother in law came...She brought in her old gold, received more for it than her "own jeweler" offered, resized her band... fixed her wedding ring. Goodness, I could go on but you get the point. A wonderful experience with honest, caring,and fair owners. You don't stay in business this long if your not doing a lot of things right. Thanks and all the best!
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February 2023 by Mallory W.
I had a decent amount of old, family jewelry (necklaces, rings, earrings) and zero clue what to do with it. I took it to AAA Family Gems and got a great deal for the gold I brought in. I left with a beautiful, gold paper clip necklace I'd been looking for and Tony made some great suggestions for what to do with the diamonds I brought in and wanted reset. I'll be returning in the future once I choose what I want done and would highly recommend them to anyone needing jewelry thoroughly appraised.
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February 2023 by Steve H.
I love this place. They did and awesome job repairing my wife's opal and diamond pendant. The charge was less than half of what I'd expect to pay for the work done. They fixed it in a few hours better than new . Thank you and you are our new jewelry store and repair.Best store for gold hands down
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January 2023 by Enrique V.
I needed a diamond that had fallen off on a gold ring. I took it to Tony and was given a very fair price and a super quick turn around time. When I picked up the ring it looked brand new. I was very happy with his work. I will definitely tell all my friends and family.
