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October 2025 by Working mans restorations
Awsome
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December 2024 by ThicccRacer
The only great thing I can say about Alexander’s is that they pretend to care, and show up on time. Beyond that, I would not trust them again.
We were not prepared properly for our move with expectations. Packers were upset that I had not dismantled my office. This lead to silly behaviors fueled by resentment, like taking things apart and putting them in completely separate boxes in different areas, or taking up half a box with stacks of left over packing paper.
Combined with the fact that several items were damaged, and 2 high value items are missing - it all paints the picture that this company does not have a reliable network of staff they can count on to take care of your possessions.
The claims process looks to be daunting by design to deter you from even trying, but we will. I will update this review with the results for fairness.
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July 2024 by Michael Filia
My family was moving locally from Irvine to San Clemente. We called Alexanders and they were on top of everything for us. Their video survey was very easy and made me feel comfortable about the process. The price was right in line with what we were budgeting for as well. Prior to the move, they gave me notice of when the crew would arrive. The day of, the crew was even early! Talk about a great crew, Willy, Craig and Damian worked their butts off. Honestly, it was very impressive. They treated our items with care and were very courteous when we had questions. We could not believe how fast they were. They took a huge burden off of our shoulders so we could focus on other parts of the relocation. Big thank you to Alexanders!
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July 2024 by Working on my 73 K5 Blazer
Driver's and helpers were rude. Do not recommend them
Nothing broken but where's customer service?
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July 2024 by Owen Grimm
Had to move across country for my job. Pickup went fine, but 5 days before the ETA to my destination, I was informed my items will be arriving 10-15 days later than expected.
Now I’m scrambling for housing and Alexander’s can’t even explain what triggered this delay
Avoid if you can
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July 2024 by Janet Armour-Jones
Wow this company blew me away! I had to move across country for my job. They made everything so smooth and easy. Most of the questions I had for them were "are you sure I don't need to do anything?" Everyone I spoke to to help organize was friendly, quick to respond, and truly excellent at their jobs. They worked with my crazy schedule so well. The movers were very quick and careful with my stuff, and organized everything so well I couldn't believe the inventory list I got at the end. Also they were so kind too! Truly, a wonderful company to work with I couldn't be happier!
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April 2024 by Chavez Javier
It was good fast to empty I like it place.
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April 2024 by Ashley Taylor
Alexander’s Mobility Services did such a fantastic job on a recent local move for me. The team of Ricky, Victor, and Duy did a great job carefully packing up my home and took such care to protect the walls and floors of my new home. Jessica answered all my questions ahead of time and was so communicative during the move. I would definitely trust them with my next move!
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March 2024 by Morgan
This company has the worst drivers. They consistently cut people off and are entirely selfish on the road.
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February 2024 by Dee Jay
Very friendly people , unloaded my truck quickly. They have clean shower and restrooms. They offered me coffee. So nice of them. I want come here again
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October 2023 by Daniel F.
If I could give zero stars I would. Not only was the majority of my stuff damaged but it 5 weeks to get things through the claim. I had all my major furniture broken and couldn't put my clothes away. They would not let me buy a dresser and expense them. I had to go through they 5 weeks of waiting. They weren't even sorry about it. I was the problem for wanting my stuff fixed/returned. Just rude and no care for what it caused us. I would stay as far away from these people at least in the Bay Area. Absolutely atrocious costumer service and even the people there that day packing my stuff up I caught breaking things and trying to hide it. Do yourself a favor and move away from Alexander's.
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September 2023 by Robert Alvarado
Great staff. Very Professional.
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March 2023 by Tim H.
Our household goods continued to stay in storage with Alexander's Mobility Services in Hayward, California. Then into directly into our storage locker. All Household goods went directly into storage until my family & I moved our household goods into newly constructed home.on March 3, 2023. I wanted to inform all parties that Alexander's Mobility Services has a thief that works for them. All my wife rings & welding ring, earring & other jewelry, go-pro, watches are missing from our household goods. All boxes & packages that have missing items were package by the person with the initial of CP. I know that it's too late to be reimbursed for all of the items what were stolen, but I am a believer what goes around, comes around. But once we are fully unpacked I will create a police report so that this is noted. In this email I am just letting all parties know, of the situation & hopefully people will no longer use Alexander's Mobility Services for their moving services.
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February 2023 by Amanda Brimmage Dudley
Ruben, Carlos, and Jose were so kind, fast, and efficient! It was our first time having both packing and moving services and it was such a luxury. Highly recommend!
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December 2022 by Tyler M.
My company used Alexanders for my relocation across the country. They were very thorough in their pre-move communication with me, showed up promptly, did a fantastic job packing my belongings, and transported it to my new address quickly. I couldnt be happier with their service.
