AutoNation INFINITI Tustin is a highly-rated dealership located near the intersection of the 5 and 261 in Orange County. It is one of the largest INFINITI dealerships in the area, offering a wide inventory of new and pre-owned INFINITI cars and SUVs, along with other premium pre-owned vehicles. Customers consistently praise the dealership for their friendly, professional, and helpful staff who make the car-buying and servicing experiences smooth and enjoyable. Many reviews highlight the exceptional customer service, with staff going above and beyond to ensure customer satisfaction—from taking multiple test drives to providing accurate quotes and personalized touches, such as placing a bow on a purchased car. The sales team, especially a salesperson named Wendy, is frequently commended for their friendliness, professionalism, and attentiveness. Customers also appreciate the dealership's clean, welcoming environment and their commitment to creating memorable experiences, including helping surprise loved ones with their new vehicles. Overall, AutoNation INFINITI Tustin is recognized as a trustworthy, friendly, and helpful dealership that treats customers like family and provides outstanding service at every step.
Gabriel in Customer Service was great! He kept me informed along the way, listened to my concerns and addressed them quickly. I'm very happy with Tustin Infiniti. It's a beautiful place and they treat customers very well.
August 2025
Service Dept is excellent. However, Sales Dept. cannot be trusted.
August 2025
The Service Department was Great. The guys kept us informed on the status of our car and did excellent work.
