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March 2024 by Brittany Turner
Best dealership I’ve dealt with! Go to Autonation Tustin for anything ford! Thank you Elmer and Chris!
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March 2024 by Robert Graham
My service rep Christian Kirk was great. Activley responsive to my calls, texts, and voicemails. Was understanding to my situation and willing to help the entire time of my truck repairs.
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March 2024 by Emad Abdelrahman
Among numerous Ford service centers, AutoNation is the best. They have very good customer agents, so professional and well experienced. They have a very comfortable guest waiting area....Honest team with very good attitude....Definitely recommend...I was honored to be served by Ms. Mikayla, she was so cooperative, professional, and cheerful.
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March 2024 by Zoey Jin
Our recent purchase of Mustang Mach-E marks the beginning of an exciting new chapter for our family. After extensive research and consideration, we decided to invest in a Ford, and we couldn't be happier with our decision. From the moment we stepped into the dealership to the first drive in our new car, the experience has been nothing short of exceptional.Design and Performance:One of the first things that struck us about our new Ford is its striking design. Sleek lines, modern features, and attention to detail make it stand out on the road. Beyond its aesthetic appeal, the performance of our Ford exceeds expectations. Whether navigating city streets or cruising on the highway, it offers a smooth and responsive ride. The engine power, handling, and overall performance truly make every drive enjoyable.Comfort and Convenience:Comfort was a top priority for us, and our Ford delivers in spades. The interior is spacious and well-appointed, with ample legroom and supportive seats that make long journeys a breeze. Additionally, the array of convenient features, from the intuitive infotainment system to the advanced safety technologies, enhances our driving experience and provides peace of mind on the road.Fuel Efficiency:In today's world, fuel efficiency is more important than ever, and our Ford impresses in this regard. With its efficient engine and smart design, it delivers impressive fuel economy without sacrificing performance. This not only saves us money at the pump but also aligns with our commitment to sustainability.Customer Service:Throughout the purchasing process, the Ford dealership provided outstanding customer service. The sales team was knowledgeable, friendly, and attentive to our needs, guiding us through each step with professionalism and expertise. Additionally, the post-purchase support has been excellent, with the dealership readily available to address any questions or concerns that arise.Conclusion:In conclusion, our experience with Ford has been overwhelmingly positive, and we wholeheartedly recommend it to anyone in the market for a new car. From its exceptional design and performance to its comfort, convenience, and fuel efficiency, our Ford exceeds expectations in every way. Moreover, the outstanding customer service provided by the dealership further solidifies our confidence in the brand. With our new Ford, we look forward to many years of enjoyable driving experiences ahead.
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March 2024 by Nitesh Parate
Excellent service! The team was prompt, courteous, and knowledgeable. My vehicle was serviced efficiently, and the results exceeded my expectations. I appreciate the attention to detail and the thorough explanation of the work done, and I highly recommend it to anyone seeking professional auto care.
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March 2024 by Sethia Daigle
So far so good! Has to bring my car in for a recall and they fixed some other stuff on it too! They went up price on something I was quoted in a few months ago almost double but I’ll just try to take it somewhere else for that no problem. Thanks!
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March 2024 by Carrie Murray
My Service Advisor, Daniel, is always helpful and responsive. He makes the process of getting my car serviced as easy as possible... thanks Daniel!
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March 2024 by Peter Gonzalez
Bob Self is honest and fair. Service done in a timely manner .
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March 2024 by Rene Alcala
They were quick to sell me a vehicle along with extended services but when I tried to cancel (after 2 months of calling and no luck) I had to finally go in person just to find out that from 08/23/23 to now 03/12/2024 nothing was even processed!!! Very disappointing. Now they will not return my calls or nothing. Tired of calling, the service contract company as well as the finance company were of better assistance so beware of those extended service contracts or "extra service(s)" they try to sell you. Would give them zero stars if I could.
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March 2024 by Cesar Lopez de Lara
Had a flat tire and was able to bring my car in for same-day service, just a simple phone call and I was set. Tire change and rotation was done in less than a day, and they provide a Lyft to and from places in the meantime.
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March 2024 by Danny Hernandez
We went for an oil change Britney was very kind and helpful very friendly staff and quick service thank u Britney!!
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March 2024 by Tyren Villegas
Anthony was a great salesman who did not pressure me to purchase anything I didn’t want. The service was much faster than other car dealers.
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March 2024 by Alfonzo Perez
Christian was very helpfulGreat at what he does kept us informedOverall satisfied customerThank you guysAwesome customer serviceVery pleased ?
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March 2024 by Shahrazad Meloni
Brittany is a great service advisor and makes sure my car is taken care of and that I am updated on everything that is being done . I appreciate her amazing customer service.
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March 2024 by Cindy Steigner
I have not bought a new car in over a decade. I came across AutoNation Tustin and met.Daryl Uhrich. He took me under his wing and help me order my new truck from start to delivery. He shared my enthusiasm of buying a new truck which made my experience more special. My new truck showed up on delivery even better than expected. Thank you Daryl for making my new purchase a great experience.
