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March 2024 by hemanth b
Initial estimates are few 1000$ lower. This does not give us choice to go outside of insurance recommended collision center, as Insurance guys don't agree to pay more than initial estimates from their recommended collision center. Despite all calculations and settlement, was done at the time of car release, in our case they did not follow up with insurance guys for remaining payments, and just call collection center.
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March 2024 by Miriam Roman
Great service very friendly and efficient. Highly recommend happy with my car repair
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March 2024 by Tim Munzing
Outstanding service and work
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February 2024 by Cheng-An Richard Chang
Great service!
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February 2024 by gülay tegin
Their service is great! It was my first accident and car repair. I was worried about it. But Gibson made it very easy and smooth. He explained each steps very clearly and patiently. They are very organized, sent you text updates everyday. I am very happy working with them!
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February 2024 by reynaldo manlapaz
They are very professional people and highly respected and I would like to recommend it to others. I like the coffee!!!
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February 2024 by Erica Gardner
The woman at the front desk stayed a little bit later after hours so I could finish up some paperwork after I got back from getting a rental car. They also had someone pick me up from the rental car place so that I didn’t have to walk. Although it wasn’t too far from the rental car place, I appreciate the good customer service. Gibson also kept me well informed and updated about my repairs and let me know I could come back and it wouldn’t take too long for them to fix the other issues on my car that didn’t happen in the accident. They even washed my car inside and out and it looked wayyy better afterwards!
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February 2024 by brian munoz
thanks Gibson for the quick and helpful service on our 23 CRV!!
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February 2024 by Mark Hoyt
Personnel were friendly and efficient. Gibson found additional damage I hadn’t noticed, and kept me informed throughout the process. Repairs were completed days ahead of schedule, and my car looked better than new. Highly recommend this shop!
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January 2024 by Arpita Mukherjee
They are good
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January 2024 by Libby Anderson
I couldn’t have been happier with my experience at Caliber Collision. My technician kept me informed every step of the way and the entire transaction was handled in a professional, friendly manner.
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January 2024 by Arvind Sathi
Great repair job and customer service from Gibson.
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December 2023 by Kaye Wang
Amazing experience with Caliber Collision!! Gibson and his team did an excellent job to repair my Mazda. He was incredibly nice and kept me posted on my vehicle throughout the process. Can't say enough Thank you to him!!
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December 2023 by Terry
It took twice as long as they estimated for the car to be completed. They had no way to track parts from the dealership, and this was past Covid so I don’t understand the delay.What finally made this truly a one star review is the at least 5 spots where these amateurs made the painting look like my three-year-old did it. Pictures speak 1000 words. Just take a look and zoom in on some of these pictures and you’ll see that these guys are not professionals in any sense.After I picked it up from being done the second time, the manager, Chris told me that he was sorry that I was not satisfied with original work. I asked him if he was satisfied with his type of work coming out of his shop. He replied by saying that accidents and mistakes happen. Chris, one of these items could be called an accident. But 4-5 of them is truly poor work and the correct response would be that YOU are not satisfied with the work that was done.
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October 2023 by Caitlin Thomas
I am so incredibly grateful for Caliber Collision!!! After being involved in an auto accident, I was referred to them by my auto insurance. Stephanie and her team were so nice and incredibly helpful from start to finish!! Stephanie kept me updated everyday on the status of my vehicle- she always made me feel like I was in good hands. Her customer service was truly the best I’ve ever received and I will continue to go back for whatever my vehicle needs in the future! Thank you, Caliber Collision for taking such good care of me!!Services: Tires