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March 2024 by dsguardian
They've fixed my laptop a couple of times (different issues) and they did a great job! Great service, reasonable price! A++
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October 2023 by Tech Guy
Micro Center quoted me $650. These guys did it for 175.
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September 2023 by Angela Cruz
I came across this repair shop because my laptop’s battery gave up after 1 year or so of needing a replacement. I was so worried that all my documents and information was going to be wiped but Scott went above and beyond to repair my laptop. He was able to save my documents and information and replace the battery along with other repairs. I am so glad I came across this shop. He was very transparent and I appreciate the fact that he called and told me all the things he needed to do before going forth with it. He gave estimates of how much all of the repairs would cost plus service fees and they were all reasonable prices. If I ever have any tech problems again, I definitely know where to go. Thank you Scott!
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September 2023 by Simon Monette
These guys fixed my busted up 10-year old system for a pretty reasonable price. Micro center couldn’t do it. These guys could. Would recommend.
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July 2023 by Becky C.
The Computer Runner guys are experts! I took my new Mac desktop computer to have them transfer all the files from my old computer to the new one, and boy am I glad I did! They completed the job expertly and solved several issues that "popped" up in the process. Scott kept me updated on the progress of the transfer of the files and thoroughly explained everything to me. He was professional and knowledgeable. The owner, Sam, made sure that everything was to my satisfaction. We have been using Computer Runner for several years for all our computer/printer repairs and needs and definitely trust this shop.
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May 2023 by Lily Ryan
I wish I was able to give Computer Runner more than 5 stars, My laptop screen was damaged and of course didn’t know about this great repair shop, so first I took it to Best Buy, the price at Best Buy was about twice as this place with 3 weeks of wait time, then took it to MicroCenter and it was even worse, someone suggested to take it to a local shop and I found this place online and I’m glad I did. The quote for repair was really good plus wait time was about a few days. As a supporter of small businesses, I will always use their services from now on. I have talked to Scott and another gentleman, they are super nice and friendly and very patient. I recommend this place to all my friends and family. Thank you so much guys at Computer Runner. :)
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March 2023 by Martin Pierro
Great communication and clarity. Scott was helpful throughout getting my battery and SSD replaced on my razer laptop. Allowed me to pick up parts and bring them in instead of waiting on shipping because I was in a hurry to get it back. If you ever find yourself in line at the Micro center help bar, just drive 2 min over to these guys and they'll get you situated. Will return if anything else is needed.
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February 2023 by Michael Charbonneau
Scott is a true gentleman. He has helped me so many times. He's very thorough and reliable. He was able to recover all my data on an external drive after I corrupted it by disconnecting it without ejecting it. Always goes the extra mile
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February 2023 by Weixia He
Scot and his colleagues are amazing people. They went over extra miles to fix my computer keyboard. Very trustworthy and honest people. I am very grateful. They have won my trust and respect! Highly recommend them.
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January 2023 by Bill Cleavelin
My laptop wouldn't power on. Turned out to be the motherboard, which had to be replaced. Scott and the team did a great job fixing it up, with no data loss! A++++
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December 2022 by Bill C.
My laptop wouldn't power on. The motherboard needed to be replaced. Scott and the team did a great job fixing it up! A++++
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October 2022 by Nathan “Nate” Robledo
Disappointed with the price.Came in for a SSD install and transfer. They gave a rough estimate over the phone that was at a reasonable price. The process was polite and professional.Dropping off my PC they called back update on the service, and quoted a significantly higher price range, with no definite answer on the final cost.The next day I come in to pick up the PC, I was invoiced for the highest possible price they quoted. While I understand the hesitance to offer a definitive quote until the work is done. It just doesn't feel good to not know the price the whole time a service is done. I have dealt with other PC repair service companies that were way more upfront and I'm happy to pay in the beginning.EDIT: Received a call back from the business. They listened to my pricing concerns when it came to setting expectations and answered all my questions when it came to my gaming PC. They really care about customer satisfaction, and the quality of their work shows. Changing this review from a 3 star to a 5 star.
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September 2022 by Lloyd V.
My computer would not power on. I brought it to Computer Runner and they did the complimentary diagnostic. Scott was friendly and helpful throughout the process. They got back to me in about 24 hours. They told me they needed to do a more thorough diagnostic as the complimentary diagnostic could not detect the problem. Upon finishing the second diagnostic they were able to identify the problems with my computer. My computer was fixed within a week from bringing it in. I am overall incredibly happy with the results and my computer is up and running again. I will definitely come back for any future needs!
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August 2022 by Nathan Robledo
Disappointed with the price.Came in for a SSD install and transfer. They gave a rough estimate over the phone that was at a reasonable price. The process was polite and professional.Dropping off my PC they called back update on the service, and quoted a significantly higher price range, with no definite answer on the final cost.The next day I come in to pick up the PC, I was invoiced for the highest possible price they quoted. While I understand the hesitance to offer a definitive quote until the work is done. It just doesn't feel good to not know the price the whole time a service is done. I have dealt with other PC repair service companies that were way more upfront and I'm happy to pay in the beginning.EDIT: Received a call back from the business. They listened to my pricing concerns when it came to setting expectations and answered all my questions when it came to my gaming PC. They really care about customer satisfaction, and the quality of their work shows. Changing this review from a 3 star to a 5 star.
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July 2022 by xlehxbox
Went in to figure out what was wrong with a relative's laptop (I've attempted to fix it myself since I'm average computer savvy) and they were able to efficiently find out what was causing the blue screen of death and explain it to me. They didn't charge me for this (while other places attempted to get a good chunk of money from me), and gave me the option to replace the part myself. Really generous and kind crew, this will now be my go-to computer shop should I ever need it. Thanks guys!
