Costco Tire Service Center is a popular tire service provider that offers a range of services, including tire mounting, balancing, and replacement. The reviews of the center paint a mixed picture, with both positive and negative experiences reported by customers. On the positive side, customers praise the friendly and efficient service provided by the staff, particularly Luis and Eddie, who are described as courteous, knowledgeable, and hardworking. Customers appreciate the convenience of the service, with the ability to drop off their cars and pick them up without having to wait in line again. However, some customers have had less positive experiences. They report long wait times, even with appointments, and a lack of communication from the staff, with one customer not receiving a call about their tires being ready. Additionally, some customers have reported issues with the quality of the work, such as parts not being properly reinstalled. Overall, the Costco Tire Service Center seems to provide a mixed experience for customers. While the staff are generally praised for their friendliness and efficiency, the center's ability to handle high volumes of customers and provide consistent, high-quality service appears to be a challenge. Customers may need to be prepared for potential delays and communication issues when using the service.
We went to Costco Tire Center to inflate our tires. It’s around the corner next to the Tire Center. 3 air pumps. While we were there we noticed one of our valve stem caps was missing. The tire center guy just gave us one. Very friendly and helpful!
October 2024
The service is not bad, but they should hire more people to expedite the drop-off process! Standing in the line for 30 min…?!
October 2023
Not worth the little money you save. They typically don’t have enough staff. Have to wait for extended appointments to get tires. I had a flat and had to go around 6 days with spare until could get new tire and the. Appointment to open up. Would rather just pay a little extra and get great service love Costco for... read full comment