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April 2024 by Tropical Island
Customer service is terrible!No more El Pollo Loco from now on.
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April 2024 by Alisson Bonilla
This place was wonderful I was kinda concerned because of the review but it recently got a new owner. The place has really changed, it is so much more clean the staff is really friendly and the food was really good I asked for my chicken well done and it was toasted so good and the flavor was out of this world!!! I will definitely be going back again now that this place has done a 360.
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February 2024 by Tom T
Place is awesomeThe chicken is so juicy it melts in your mouth.
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January 2024 by Jonny S.
I got a double chicken street corn salad and it was very good chicken was juicy and tender and it looked exactly like the picture, the service was excellent the cashier who helped me Jasmine was very nice and upsold me the salad as a recommendation.
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December 2023 by mitski luvr
The cashier mel was very sweet and the food was good. I was in the drive-thru when my car suddenly started to smoke and catch on fire, Mel did a backflip out the window with a fire extinguisher in her hand and put it out of fire before anything could go wrong. She then gave me my double chicken bowl, it was very yummy. Thank you to Mel and her great cooking abilities.
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October 2023 by Nicole L.
I have not been to this location in a while but Visited a few times recently and I've noticed a huge difference overall! The quality of food and service have improved.
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October 2023 by Jesus Z.
Might as well order the bean and rice bowl cuz wtf they gave me all the chicken scraps, stingy ass people SMH
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September 2023 by Ernesto Vazquez
Went today 9/11 around 7:00pm through the drive thru and lady was super rude. Didn't even give me a chance to asked for me salsa and Chile serranos. Maybe if it was busy I understand but I was the only one. Rice was also super hard. Thanks pollo
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September 2023 by Benjamin Love
I had a fantastic experience - the staff if great and the food is incredible. Highly recommend!!!
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September 2023 by Danielle S.
They always get my order wrong in the drive thru. Paid $18 for just a taco they forgot my side and chips.. Sadly they rush and tie the bag and I am just hopeful my food is in there..no not even half when I get back to work... This wasn't the first time ...
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August 2023 by Arthur Santelices
Food is always good. The staff was friendly.
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August 2023 by X.briss P.
First thing HORRIBLE COSTUMER SERVICE on drive thru, and then they ignore you when you ask them for something. And second thing, I ordered chicken tacos and the tortilla and chicken was all cold!!! Never going back
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August 2023 by Law K.
A bunch of people who looked like they don't want to be there. My small side of rice was filled 1/4 of the way. This is by far the worst location.
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July 2023 by Hiromi H
I won't even go to this location anymore. I have gotten sick here. I drive over to the one on 17th, even though it is further.
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July 2023 by Mark Meadows
Wouldn't let me use the restroom unless I purchased something and then the fountain drinks and ice didn't work.
