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August 2023 by Juju Bundakji
First time I've gotten my taxes done here, and not only did I get them done while waiting, Mike explained things to me, things no other tax person has ever explained! I'm happy, appreciative and will be back
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April 2023 by Kochu
Awesome, stress free experience. Super friendly and personable. Highly knowledgeable and informative. We were recently married and it was our first time filing together. He made our process so easy. Highly recommend for anyone.
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April 2023 by Bobby Gianos
My name is Robert Mike help me out with my taxes. He is a awsome guy very helpful and caring to make sure 100% u be happy and get your taxes done right on time I did my taxes with him last year and he help me firgue out what I pay next year for the three monthes I paid for taxes from last year and then i work a year I did the math and firgue out what I owe this year thank u Mike for your help and friend ship ??✋??
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April 2023 by Lisah Taylor
Henri Nivera was amazing! Super friendly and made sure I understood the whole process my explaining and answering all my questions. I will make sure to come back, and highly recommend! :)
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April 2023 by lily aaron
Hey highly encourage you to see Mike at liberty tax Tustin . Five stars all around !
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February 2023 by Kane 6
Second year coming and an absolute time and stress saver. I would 100% recommended anyone looking to do their taxes come here!!
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April 2022 by Chris Madsen Madsen Media
After 30 years of having my taxes prepared by the same Accountant, I had to search for new one. I found Mike Nivera at Liberty Tax on First Street in Tustin and for the past three tax seasons the transition has been seamless. . Sure, I could have gone to another tax service, but Mike listens to my concerns, discusses details and answers all of my questions. He is a genuine Pro, incredibly detailed and has subsequently earned my highest recommendation!
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April 2022 by Ray W.
I walked in with an appointment seeking consulting advice. I was fully prepared to pay for their services. Mike sat down with me, reviewed my situation and gave me the advice I needed free of charge. Very very impressed by his willingness to take the time (time that could otherwise have been spent with a paying customer). It wasn't just a 5 minute thing either, he was thorough in understanding my situation, looking through the paperwork I had and assessing the best way to handle it. Thanks Mike!
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April 2022 by Angel Aguilar
The people at Liberty were so helpful and professional when it came to doing my taxes I would definitely recommend them to my friends and family.
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April 2022 by Cherry Carigma
I came in with no appointment just as a walk in and was seen right away. Mike went over my taxes and in short time he was showing me my refund that I would expect to get. Im giving them a 5 star due to the fact that they helped me and process my refund right away. Great service and very helpful. I been going to Liberty Tax for years and every year I leave happy. I recommended this place if your looking for fast and good refund return.
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April 2022 by King Duray
Mike is one of best at communicating and making sure I Understand what was going on and what was being done and processed. Took his time and made sure to go over each detail and explain my return. Really smooth process of it all but he made it extremely easy
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April 2022 by Cynthia Werelius
I wanted to give my highest recommendation to Mike, the owner at Liberty Tax in Tustin. I usually prepare the taxes for my husband and I using TurboTax as they are fairly straightforward and not complicated. However, different circumstances last year such as unemployment, child tax credit, economic impact payments, and new employment caused me to wonder if I was doing everything correctly. Mike sat with my husband and I and went over what I had done for this year as well as the previous year's taxes. He took his time, was attentive, and even helped us navigate the irs.gov website to look into past years' transcripts. After nearly an hour with us, he gave us peace of mind that all looked correct on both last year's and this year's taxes. He did all of this at no cost to us! We couldn't believe it. We now have peace of mind about filing our taxes this year. Thank you, Mike. We appreciate your time and expertise.
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April 2022 by Maria Rodriguez
Owner is a greedy scam artist that will prepare your taxes and you expect to sign and same amount to be refunded in your bank when you left but instead will find discrepancies once you receive it. This was my first time dealing with this private owned chain and from the beginning felt off while his assistant was constantly trying to get me to forfeit half my taxes and get them earlier with a prepaid card promotion with high interest they would keep and immediately declined. Once it was time to sign they said they would keep $464 out of my tax return for preparing fees. Once I received my tax return their was over $2,000 missing. Once I called owner he agreed to meet in person and figure it out. As soon as I walked in he was helping someone else with the same issue!!! A older lady was expressing how she thought she would receive a certain amount back but didn’t. I immediately knew that they were hiking up their processing fees and sure enough once we confirmed that the IRS was suppose to give me a certain amount back we came to a agreement that close to $2,000 were missing. Also owner lied about filing my documents with a credit that we had talked about the day of filing for over a hour. He said that a “third party” issues what “they keep” in everyone’s tax returns and he would submit a ticket for the discrepancies. Another employee reached out and said the IRS kept it with a bogus email. How is another employee going to email me that when owner clarified it was a “third party” company who processes how much they keep as a preparation cost from everyone’s taxes. Huge red flag. Please go elsewhere if you don’t want them hiking up their processing fees and acting like they don’t know what you’re talking about. As of now I am digging further and getting a lawyer involved if necessary.
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March 2022 by Raul P.
Friendly staff they answer all your questions comfortable environment call to make an appointment walk-ins are also welcomed
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March 2022 by Mar R.
Owner is a greedy scam artist that will prepare your taxes and you expect to sign and same amount to be refunded in your bank when you left but instead will find discrepancies once you receive it. This was my first time dealing with this private owned chain and from the beginning felt off while his assistant was constantly trying to get me to forfeit half my taxes and get them earlier with a prepaid card promotion with high interest they would keep and immediately declined. Once it was time to sign they said they would keep $464 out of my tax return for preparing fees. Once I received my tax return their was over $2,000 missing. Once I called owner he agreed to meet in person and figure it out. As soon as I walked in he was helping someone else with the same issue!!! A older lady was expressing how she thought she would receive a certain amount back but didn't. I immediately knew that they were hiking up their processing fees and sure enough once we confirmed that the IRS was suppose to give me a certain amount back we came to a agreement that close to $2,000 were missing. Also owner lied about filing my documents with a credit that we had talked about the day of filing for over a hour. He said that a "third party" issues what "they keep" in everyone's tax returns and he would submit a ticket for the discrepancies. Another employee reached out and said the IRS kept it with a bogus email. How is another employee going to email me that when owner clarified it was a "third party" company who processes how much they keep as a preparation cost from everyone's taxes. Huge red flag. Please go elsewhere if you don't want them hiking up their processing fees and acting like they don't know what you're talking about. As of now I am digging further and getting a lawyer involved if necessary.
