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October 2023 by Emma Timmermans
Too expensive. I paid extra for a foot massage with my pedicure but it was not really a thorough massage. And I broke out with hives all over my feet just an hour after my pedicure ??♀️
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September 2023 by Jennifer Dib
I love getting my nails done here truly I do everyone is so nice and I never wanna talk bad about this place! But it’s kinda hard to communicate style so the size of my nails is a gamble each time, sometimes the nails too small for my finger, sometimes a lady won’t charge my for a specific shape but another lady will charge me for the specific shape, or when I request a double layer I am declined because it doesn’t make sense to the worker but it makes sense to me . This time I came for a fill for my toes, the end toes were uneven , the lady didn’t try to make them the same size because it was a “fill”, even when I asked her to add a little acrylic, she sort of acted like she knew what she was doing. I just waited and hoped for the best, that was my situation, hoping for the best after I was ignored, so it was till she was putting on the final top coat, I ask her and point out the obvious length difference, and she replied “It’s a fill that’s why”.. I believed adding a little acrylic to a nail to make it the same size as the other is perfectly acceptable, it seemed so pointless to ignore because it’s the smallest nail, a little acrylic to fix. Now if it was a different nail tech she probably would’ve done it. I think my nail tech was recently hired because I never saw her before. I just have no words, it’s not a big deal but it is frustrating to come on a gamble, and I’m not going to explain to every nail tech that I’m driving from riverside to this location because I love it that much. Idk what to say but personally it’s better to get a manicure separate and a pedicure separate because you wanna keep track on both your nails. When I get both done at the same time, I feel like I’m taking a gamble on nails or toes.
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August 2023 by Hayley Streeter
Love my nails- got a pedicure, but even more so I love the amazing service! So friendly and you get more than your money’s worth.
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July 2023 by andrea Torres
I have been going to get my nails done here for over a year now. They are always super friendly and do an amazing job.
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June 2023 by Lillian Perez
Love lush mains they always do a great job , no matter who is working on you !
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March 2023 by Quynh Dao
Coming back to update the review. Apparently it's hit or miss here and I had a great experience once or twice but now changing the review because I concur with all the other reviews about gossiping. There are definitely ladies there that will talk about you and gossip, and that is not the environment I want. The last time I came here, they did a terrible job.. to add insult to injury. there are better places to spend your money…
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January 2023 by Diana B.
I've been here on many different occasions and I really like the salon and all the ladies. I never have the same person do my nails (I always forget their name since there's so many of them) and I've always liked the work. I especially like the almond shape that these ladies specifically shape because it's a little pointy and I like that it's not on the rounder side. In terms of designs, I will say it's not their strong suit, especially this time around. I think the girl who did my nails wasn't comfortable with designs (even tho I called in advance and asked for someone who could do designs), and she seems overwhelmed with the snowflake I asked for, but I appreciate the effort. Overall, it's a solid salon. I like that when I call in advance, they tell me if it's busier or not and they also suggest a time to come so the wait won't be as long. I will continue to come back here!
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December 2022 by Juju K.
I wanted to just get my nails painted. But Lush nails KNOWS how to paint nails. The person who helped me was Terry. She was absolutely amazing ( not to mention how nice she is! ).My nails came out great! Normally my cuticles start hurting, but she did a good job not pulling to hard on them. Thanks so much lush nails for this amazing experience!
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December 2022 by Katrina S.
My second time getting acrylics here and Terry is the best! I've never had acrylics look so natural before. She did an amazing job, looking forward to my next set with her! :)
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December 2022 by Bianca F.
Since I can't reply to the "owners" reply on my original review, here I am. I loved this salon but y'all getting too rude and bold with your up charging. First: you didn't specify between child or not. When I've gotten my nails done, you do cuticles and don't up-charge me or keep it as a separate service. So if I'm paying, I expect the same service for my daughter. I don't need to show my receipt. I've spent HUNDREDS of dollars here and cannot justify spending another dime because the services and customer service is not matching up. Second: you said you don't know why your tech wouldn't tell us the accurate charge? Your nail techs are your reps. Train them properly. You can't separate the techs from the business when they are working for you. They represent your business. Third: I agree, the total and ACCURATE charge should be agreed upon BEFORE service. Which is why we asked BEFORE starting the service. Then your nail tech filed off the design on one full hand. AFTER doing that, she said it's gonna be extra charges for this and that. Lastly: the service we have received the last 2 times we went definitely showed us that you do not care about your clients. And frankly, your response to my review further cements that. I've even heard other customers in the salon having disputes over charges so I know it's not just me. Do business how you like but don't get mad when customers provide their accurate experiences as reviews.
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December 2022 by Marisol Z.
The reason I am giving them two stars Is because their customer service was great the lady that helped me and my daughter was very accommodating &understanding. The salon is as also very clean and looked very nice inside. The service however was not what I expected! Me and my daughter sat for 3 hours for our manicure and pedicure. My nails were not what I wanted at all. I showed the technician a picture of how I wanted my nails and she wasn't able to shape them correctly but or place my nails on right. Me and mu daughter walked out with a bad nail job and can't wait to take these nails off !!!!!
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December 2022 by Lina A.
My new nail place, the massage was incredible and my nail tech did a great job with my mani/pedi. They take their time and make sure you are happy with the outcome.
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November 2022 by Robin Cleveland
I’ve been going here for six months now and every time I go they do an incredible job! Doesn’t matter which technician I get every single lady who works there is amazing and the price is worth it!! I’ve been to many other nail studios and I’ve fallen in love with Lush. My nails are crazy long and never break!! And they work with me, if I suggest something they do it with no complaints, 10/10 would highly recommend, it’s a 30 minute drive for me to get there but I wouldn’t go anywhere else ?
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November 2022 by Megan B.
I have been told to come here for years, and for whatever reason I finally went back in September. I wanted to get my nails done for an event I had that Sunday. This would have been around the 7th. I walked in around 5pm, and they were pretty busy but since I only wanted a manicure, and I didn't have any polish in my nails they actually sat me pretty quickly. I wish I remembered the lady who did my nails because I have never had a gel nail last for almost two months. It didn't start to chip until - little more than 3 weeks, which was fine because at that point I could just trim my nails and you won't even know. I trimmed my nails 3 times until I finally had to go and get acetone nail polish remover to get the nail polish off this past Thursday (Nov 3). I also have never had anyone compliment my nails as much as when I got them done at this location.
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October 2022 by A Google User
My full set was done by Trish, and she did amazing! She was easy to talk to and gave me the look I was going for.I went on a Friday and on Sunday one of my nails did pop off and I called the salon and they were able to take me in right away and they were super helpful and I couldn't ask for a better customer service
