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July 2024 by Ahmet Selim
Do you sell kittens?
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June 2024 by Kamini
Staff is helpful and friendly.
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June 2024 by TC
Have what I need for my fur baby
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May 2024 by Billy Flyers
Very helpful when assisting me and my family with the care of calming our cat down to trim his nails!
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May 2024 by Omar Lucero
Friendly service
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May 2024 by Jeyn Miller
The employees at the Irvine store are awesome. They are always helpful, polite, smiling and attentive to me and my dog and happy to answer any questions.
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April 2024 by Victor
very friendly staff.
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April 2024 by Angie K
The staff is always helpful and friendly and as a frequent buyer, they’ve become wonderful friends! I’m forever grateful to Robin, Nicki, and Shannon for their love, support and friendship!
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March 2024 by Big Joe
No issues
Employee was very courteous and professional.
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March 2024 by Alexis N.
I come in for Happy returns here & there & I never had issues until one time I came in & there was no one else in line so I walked up to the register & Orlando was super rude & told me I would have to wait because it's going to take a long time to process my return & so he told me to get back into line (There were four people now in line) & he took everyone else & once I got up to the Happy return register he was super rude again but he processed my return super quickly so I was confused why he told he needed to boot up a computer when he didn't do any of that & made me wait for no reason. Now today, I came in & there was this lovely girl Laura & the line was long behind me so I was nervous I'd have to go back in the end of the line again but Laura smiled & she was so sweet & told me she could process my return at the regular petco register. It took all of like 2 minutes & I told her what happened with Orlando & she apologized profusely. It seems like the only issue here was Orlando & the way he treated me honestly ruined my day that day. If you see this man at the register discretion advised as he's not very friendly for a guy working at a pet store.
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February 2024 by Mariana Solis-Sotelo
I place an online order to make it easier and “faster” but I literally had to wait 20 min since the time. I checked in to have my order take out to me. When I called the store I was told 5 min since there were only 2 employees working the whole store. I finally had to go in at get my items. When I stated that I was waiting more than 20 min and asked to speak with a manager. The actual manager named “Chen” told me that if I should have came inside I would have not waited. seriously then why even order online for me to go inside and collect the items myself. It’s crazy how only 2 employees are working.
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January 2024 by Vannie Pham
It was my first time having my dog in for training. Nikki was great with my dog and I learned so much from her instructions. My dog is already following commands right when we got home
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January 2024 by Michael Sundquist
Consistently has the food my dog eats available; Taste of the Wild.I normally order the food and other supplies auto-shiped online. Was away from home longer than expected and needed to supplement my supplies.There always seems to be a store nearby wherever you are, and it also appears that each store's products are staged in the exact same location regardless of store location. VERY CONVENIENT!!!
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January 2024 by Bernadette Espiritu
Petco staff are very helpful and knowledgeable
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January 2024 by Maria
Small but pretty cute dog clothes
