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March 2024 by Katrina F.
The two Latina cvnts working the closing shift on 3/25/24 deserve the worst. The rudest little brats refuse to give any help and both had the worst attitudes. Honestly hope the next person they treat like me socks them both in the face. Hope you both see this and have a horrible day
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February 2024 by Daryl Sansevero
Always friendly. sometimes understaffed.
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February 2024 by Sonia Gomez
Good attention
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February 2024 by Jane Jingyu Zhang
First time grooming my cat. Definitely recommend Alma. She took great care of my cat who was nervous at the beginning but because of Alma, he relaxed. Alma was also very kind to offer a blanket to wrap around my cat's carrier since it's raining outside. He came home in good mood. The staff were also very friendly.The cats in this Petsmart are also very cute! Love this tri color cat girl, hope she can get adopted and find a forever sweet home soon
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January 2024 by Kim T.
DO NOT LEAVE YOUR ANIMALS HERE FOR GROOMING OR DAY CARE. Every single time I've gone in this store, (and all other Petsmart stores), the groomers are horribly rough and abusive with the dogs, and the pet care assistants yell at the dogs when they bark in their play room with the other dogs. I'm horrified that nothing seems to change even after I've complained so many times. PLEASE DO NOT DROP YOUR PETS HERE OR AT ANY PETSMART LOCATION. They can't tell you how they were treated. :(
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January 2024 by hsiao fong Linkane
very nice with good customer service
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January 2024 by Michael Sundquist
Well maintained store, but, it doesn't carry my dog's brand of dog food; Taste of the Wild.Didn't buy anything...Sorry guys...
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January 2024 by hsiao Linkane
great service nice shop
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January 2024 by Frank Paulin
I like coming here to buy toys and treats for my kitty friends. They have lots to choose from and prices are good. Employees are also helpful.
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December 2023 by Wendy Y.
This it the WORST pet smart in CA they DO NOT CARE to help animals in need ! Do not waste your time or money at this place.
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December 2023 by Masako A
We came here for a nail trimming for our dog. We couldn't do it at home because our dog hated it too much. We watched in wonder as the groomer at PetSmart knew exactly how to handle her so that she barely reacted at all. Great job, and well worth the $19 which includes the nail grinding.
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November 2023 by Rissa H.
I spent $50 to get my dogs haircut and it doesn't even look like they cut it. Her paws, head, neck, and body look the same. Her hair length is the exact same. I could have done a better job than them! Like what we're they doing in those 3 hours! Where they have a girl to girl pep talk?! $50 down the toilet.
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November 2023 by Rickeyah Allen
5 stars for Alma. Alma groomed my cat Selah with care, my cat wasn’t anxious and felt she was in good hands. Service was excellent and my cat came home in a good mood! Will be returning. ??
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October 2023 by Jacqueline G.
I took my toy schnauzer in to get her nails grind and clipped and the groomer Emily decided to shave and cut her coat!!!! I didn't bring her into be groomed. My dog look like a Turkey. Her beautiful skirt is ruined. The sad part is the denial and disrespect. These people are pure evilI tried coming in and calling for decisions but these beast refuse to have any integrity. It'll take about 6 months to grow hair back but the groomer will always be deceitful. Don't bring your babies to liars. All of them will back up each other against the paying customers. I'm sure they have cameras and I have before and after photos. IDIOTS! Her word I gave your dog a courtesy scapula paw trim. I didn't even know that word until you admitted it. There was no male employee present but he's a witness. What a joke!!!
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October 2023 by Laura Romero
The staff provided excellent care, interest and communication when caring for my pets.