-
April 2024 by Araceli Hernandez
I place my order inside store and been told in 15 minutes will be ready. I wait more than that so I decided to ask how long should wait so they decide to check and my order was place on the shelf for for 20 minutes I asked for plates and he refuse to provide a platy the time I got home pizza was cold and disgusting I spend $$40 dls just to throw my pizza into the trash never come back again bad customer service. I rather spent $50 on NY pizza
-
April 2024 by naveen kumar
Very fast service.
-
March 2024 by Hugol Enriquez
love Pizza hut the best pizza in town :-)
-
March 2024 by Ron Johns
The pizza hut take out order was swift. And the meat lovers pizza tasted delicious.
-
February 2024 by Richard Lin
Horrible service manager Gaby refused to refund my order after I never received it states it was doordash fault. As a manager Gaby has no sense of customer service I called she got off the phone didn't say hold a minute just got off the phone put someone who didn't speak english refused to give me refund receipt told me i could stop by to location after 5 pm and that my refund would take 3-4 business days. Horrible service by so called manager I request she get a demotion, no sense of apology came from her.Parking: 13662 Newport ave tustin ca 92780
-
January 2024 by Robin Saltzer
Twice we had to wait 20+ mins over the projected time. 1 of the pizzas was not made correctly (really dry crust on bottom) this past time and there was not enough staff (the last time they misread the order and dint have one of the pizzas done). My boys saw our order sit there for 20mins while no one was in front with a bunch of customers gathered.If they are going to charge extra $$ to do business in CA, they should have enough staff to make a quality product or shut down. At least there is choice as to which PH to pick up from and going elsewhere entirely for pizza.Vegetarian options: You choose what you want. If you have a problem with gluten or want dairy free--we'll, ya wouldn't have pizza then, would you?Dietary restrictions: You can customize how you like it. It's pizza, there are only so many ways to make it!
-
November 2023 by Larry S.
I just found out that Pizza Hut is using Door Dash to deliver food. I will never place another delivery order with Pizza Hut again so long as Pizza Hut continues using Door Dash; they have a gross history of messing with with peoples food.And the Pizza was left at my front door even though I wanted it hades to me
-
September 2023 by Carol D.
Great, fast customer service. I had last minute request and Tony graciously assisted without hesitation. Very happy and delicious. Fresh! Thank you!
-
September 2023 by George Munoz
Good service. My order is always right and it's always done on time. I always order online for pick up. Never had a problem.The one thing I didn't like was how greasy the breadsticks were the first time I ordered here. Those things were dripping in grease and the paper and the box were very soiled. It was kind of gross. I never got them again. I just stick with the pizza now. The dinner box is a great deal. I got 3 medium pizzas.
-
August 2023 by Marcos Rodriguez
Called 2x. Won't even pic up let alone place an order! Why even call!
-
July 2023 by Susana Rivera
Always prompt! Love pizza and the pasta wings and cheese breadsticks.
-
June 2023 by Steven S.
took over an hour to get a chicken Cesar salad after all my hot food was done. the the chicken was all burnt and over breaded and gross if you know what i mean. would have been better with out the over fried burtnet chicken. it is very clear 16 year old kids run this palce, they dont even know how to do custumer survice.
-
May 2023 by Kyle M.
Wish I could do zero stars. Worst service ever. Pizza took about 2 hours to deliver for 2 pizzas. Pizza never came, so Instead we ordered Papa John's. Workers at Pizza Hut are nice most of the time. Not too crowded. DO NOT GO HERE!!
-
May 2023 by William Scott
The drivers are nice and they Thank You for the order. They say "Have a Good Night" and wish them the same.
-
April 2023 by Alan C.
If I could rate it 0 stars I would . Employees are so slow and can't even help you . We called to place a order and we wanted a Large pizza and we were getting charged for toppings ? You're telling me if you buy a Large pizza it comes with no toppings ? Anyways we were charged $40 for a Large pizza because it came with no toppings and we had to pay for 3 toppings lol . Dude at the register is so slow I don't even know how he got hired . You would ask him a question and his answers were " yup ,yah , no " I hate this Location .