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November 2025 by Lori Felling
Felt uncomfortable, sales people stalked you
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October 2025 by First Last
UPDATE:
I had the pleasure of working with Vanessa. While I didn't work with Tasha, I returned to this location because I remembered how great Tasha was to work with.
Vanessa was also awesome. She's a master at color matching and was very knowledgeable about the products. I really appreciated her efficiency, kindness, and great eye.
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All the stars go to Tasha. I worked with her on Saturday, 30th of March. She offered great advice, listened to my questions, and wasn't pushy at all. In fact, I ended up buying more than I intended because she was such a pleasure to work with and knew a lot about what colors and brands would suit me best.
I left off a star because the cashier was not easy to work with. She didn't ask who helped me. When I told her Tasha helped me (because I believe people who do great work need to be rewarded), I'm not sure she actually noted that. Further when leaving the store, the person I was with also commented on the cashier's awkward/rude demeanor.
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September 2025 by Melisa T
This review is dedicated to Sharon, who was exceptionally helpful and kind in assisting me in selecting my product on Sunday, September 28, 2025. I visited the store seeking Olaplex, and she guided me through the process of choosing an option that suited my hair type. After expressing my concerns about my hair, she offered me a sample of Karastese, allowing me to try out the product before making a commitment. :)
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September 2025 by Isabella
I stopped by this Sephora to purchase a few items I was excited about and thankfully I found all of them! It has a great variety of products available even the more exclusive newer brands too. Everyone on the floor is very friendly and ready to help you! HOWEVER, Jocelyn who attended me at checkout was VERY HARSH w/ her attitude on something as small as standing in line wrong. It was awkward being treated like this in front of other customers. Unfortunately, I won't be returning to this location soon...
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September 2025 by Lizz
I love coming to this location! They are all always super friendly & knowledgeable. They also have a big selection of brands and my favorite part The testers!!
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September 2025 by Ash Nun
Julie, She was very informative and patient. She answered all my questions and helped me pick out every item I asked for a suggestion. Her customer service is golden and appreciated.
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August 2025 by Sam Larson
I love the option to sample some of the most popular name brand fragrances here. The station was a bit messy when I was last here, but the people were friendly 👍
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August 2025 by Joy
Surprisingly quite a small Sephora but because the staff was super nice so I still give it a 5 star lol
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November 2024 by Cynthia Liu
Thank you for always taking care of me ❤️ The Sephora staff in Tustin is incredible. Every individual is helpful and knowledgeable.
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October 2024 by Abs and T Smith
Excellent experience
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October 2024 by Driftking
Tony is such an expert in products. I wasted so much money buying wrong products (concealer in my case) over the years. Tony looked at my case and suggested the perfect product within minutes! I was also greeted at the door. All the staff I encountered were very friendly. Best shopping experience with Sephora ever.
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October 2024 by Punita Patel
Not a friendly Sephora. They pretty much mingle with each other than asking if customers need help.
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September 2024 by Mila K
A good store, a lot of staff works, but when you need help, it's impossible to wait, it's not clear why there are so many staff if they are of little use?
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September 2024 by Bee B.D.B.
Super knowledgeable staff, I loved Hayley and her help was totally welcome in the lost jungles of products!
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August 2024 by Diego Clavijo (KingTien)
Great customer service!
