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October 2023 by Tuyen Vo (Sunshine)
After they fixed my car, it has a bad smell like dog food, fish sauce and they are not responsible for clean my car.Service: Steering & suspension repair
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May 2023 by Heera Kang
Great service all around and reasonable, honest pricing. Thank you!Service: Body & Trim
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April 2023 by alexlam24
My Acura dealer recommended this as their preferred shop and they did the work in record time with amazing quality
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January 2023 by Joe S.
Good job to Koby Citizen and his team at Tustin Body Works. I was very satisfied with the outcome. Thank you!
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January 2023 by PAUL M
Went there because Mercury insurance said that they where one of there preferred body shops. When I got my car back bumper which they replaced had a nick in it my license plate frame was missing and my car smelled inside.Service: Body & Trim
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January 2023 by Cheryl U.
This shop put in a different headlight on our car which was not from the manufacturer and tried to pass it off as a hiccup with the order. They talked in circles as to what had "happen". Bottom line a Cheaper light meant more money in their pocket from the insurance if we hadn't noticed. I would never recommend them to anyone! Check your car! They will skim where they can. Shady place not honest one but. They took 8 months and my car was ready at the dealership within 2 days.
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December 2022 by PAUL MERL
Went there because Mercury insurance said that they where one of there preferred body shops. When I got my car back bumper which they replaced had a nick in it my license plate frame was missing and my car smelled inside.Service: Body & Trim
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November 2022 by Douglas Reid
I have been to Tustin Body Works quite a few times and they are amazing to work with. I initially found them 10+ years ago when our insurance company provided them as a option to get repairs for a previous accident. They did an amazing job with a complicated, pearl white paint blend and I have been coming back to them ever since. Sandro has been spot on with quoting, pricing, and timelines and the crew in the shop does great work.Fast forward to today and 3 or 4 cars later, I have another pearl white car that has really bad peeling/flaking on the top roof rails due to faulty dealer primer. Sandro at Tustin Body Works to the rescue again...amazing job. Could not recommend more highly.Services: Painting
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October 2022 by Douglas R.
I have been to Tustin Body Works quite a few times and they are amazing to work with. I initially found them 10+ years ago when our insurance company provided them as a option to get repairs for a previous accident. They did an amazing job with a complicated, pearl white paint blend and I have been coming back to them ever since. Sandro has been spot on with quoting, pricing, and timelines and the crew in the shop does great work. Fast forward to today and 3 or 4 cars later, I have another pearl white car that has really bad peeling/flaking on the top roof rails due to faulty dealer primer. Sandro at Tustin Body Works to the rescue again...amazing job. Could not recommend more highly.
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October 2022 by elvia Fernandez
Very fast drop off and very respectful personnel.
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September 2022 by Karen M.
Worst auto body repair in all orange county Had my truck for six weeks and couldn't even paint it there. Don't trust them with your vehicle.
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August 2022 by John T. R.
Having a car accident is NO fun and can be stressful, your fault or not! Well, let me tell you something about this man named Mr. Sandro Mondragon aka the "dragon" in a good way in terms of taking take care of his business. From the get go, I was treated kindly and professionally with care. He explained the repair, the billing process, my deductible and quoted me the estimate time of the completion of the my car.Loved the details! He also explained that there are times that there will be a delay that it is "out of his control" like the repair of my car due to the dealers inability to deliver the parts that was ordered as noted of the repair estimate due to back order. It means a lot to me or any customer because i would rather deal with someone who "shoots straight" as suppose to "rationalizing" the truth! Candy coating the truth is an added insult to anyone who brings their car for repair due to accident, i mean it is less of a headache and I think anyone who read this review can relate? With this said, I give Tustin Body Works a 5 star+ to go along with the job well done on my temporarily damaged car to its full restoration while in the shop. See photos Shout out to Karen, the front receptionist lady whom is so pleasant, always smile and provided me copies of documentation I signed. Loved it! Maybe the boss or manager can read this review and I say, Sandro and Karen deserves a praise or clap ... maybe a bonus or raise when their reviews are due Mucho Gracias to you both, Te Dios te Ventiga !!! Senior John
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May 2022 by Chris Donabedian
Had some bad clips on some panels after restoration of an antique...... by Sandpiper... [ which came out beautiful ]....They asked me to stop by Tustin.. easier for me.... and they took care of me 110%.Nice folks. They care. Use them. Be reasonable.... they take care of you as soon as they can. :)
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March 2022 by Emily Leininger
Great people! Very thorough and amazing customer service and communication skills. While it is an hour and a half away from me, I will be definitely be back if I ever need anything on my car done again. Thanks guys!
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March 2022 by Dcameron Peterson
Great people! Very thorough and amazing customer service and communication skills.
