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October 2023 by John
Fabiola made the registration process feasible. Great work!
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July 2023 by Ruben Felix
The lady who helped me Fabiola she was really great very nice lady and help me a lot. She’s the best.
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June 2023 by Dorota Adams
Nice and clean facility with good variety of storage sizes to choose from. Got an excellent service from their office rep when signing up. Very patient and informative.. They have carts to help with unloading. I just rented so this is all I can offer right now but liking it so far.
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April 2023 by Jennifer Mc
Great place. Fair prices. The woman who helped me went above and beyond to do so. I definitely recommend this storage.
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April 2023 by Raymond James
Nice and simple. Clean, well secured location. EZ access. Professional.
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April 2023 by Tania Velez
Very easy and affordable. The staff is friendly, knowledgeable, and helpful.
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March 2023 by Mary Allen
Clean friendly very helpful by far the best storage experience I’ve had
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October 2022 by Perry Anastopoulos
Everything went well. Great-Clean Facility, choosing a unit and final paper work!
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July 2022 by Blue Ridge Phantom
Great customer service! Fabiola answered all our questions and has been very helpful. We used the truck as well - a great added benefit to the entire experience. The location is secure and well maintained.
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June 2022 by Luis C.
Fabiola provided great customer service in through the entire storage rental. I didn't know how much space I need and she sure took her time to show me the right size for my storage for my Familia. Thanks Fabiola we appreciate your assistance.
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March 2022 by Keith T.
20220302-W: Brief Statement for Yelp - Buster and Family Tustin CA Our family has been with Tustin Gateway since 2007 or fifteen (15) years. We give Tustin Gateway 2.0 Yelp Stars. At least five other renters agree with us giving Tustin Gateway 1.0 Yelp Stars. It would be nice if the staff respected the clients and indicate that their clients' monthly payments should earn them foremost a degree of gratitude. Now since 2019 either the staff ignores us or criticizes us. At this time we do not recommend Tustin Gateway to friends and family members. When we signed on with Gateway back in 2007 Gateway's staffers were always nice to us. We used to pay in person. In addition they valued us and showed us the respect we deserve. Rapport: It would be nice to hear staff say something like: "You have been with Gateway quite a while - thank for your patronage and rent money".
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December 2021 by Rachel Pieper Decker (HyperZenGirl)
Had two units here from about Feb 2019 to Nov 2021. They are the best price for the size and features in the area. Decent security and clean hallways. Only detractors are the limited hours of access--they close around 7pm most days and inaccessible on the "major" holidays, which was hard to check what holidays that included. Only other issue was the seemingly annual raising of the rate which was ONLY communicated via snail mail even though staff would call to remind about payments. Staff is friendly and knowledgeable. Would rent again.
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September 2021 by Carla Ramirez
I had a unit here years ago. When I needed storage now I was reminded of this place. Good price and it feels very safe. Friendly and helpful workers. I definitely recommend this place.
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September 2021 by Carolyn Madison
Tustin Gateway Self Storage is one of the nicest and cleaneststorage places that I've ever used. Their prices are reasonable and theemployees are super nice. Thank you Tustin Gateway for keeping my storage unit safe.Michael Rainey...
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June 2021 by Joshua Smith
Very clean facility very secure and Inna good location. The manager Fabiola is so helpful and always takes her time to help.