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February 2025 by Rahul Saxena
They are always quick and fast. Love this location
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November 2024 by Y O
Ha! Not surprise this location has the lowest l rate. Ive been to this store so many times… and every time I visited i had unpleasant interactions with the employees. If it was mainly one person who was rude I would let go but all the employees had very similar attitude. Not sure if they were trained that way or its the pressure from the store owner. Its more about the attitude and the tone that makes me feel…I am not welcomed and not willing to help customer. Ive been struggling with heavy packages on the floor when there was no customer and they were just standing there telling me do that do this or ignoring… plus they would ask customer to tape the box ahead. But in reality amazon says I dont even need to pack the item to return. They should be thankful for repacking nicely in the box.
Another time I had a package that needed a custom box and they told me it will cost $200….(the item was $150) almost saying Ill charge you the most if not I dont want to work on your case. Bs!!!! Pissed me off with the negative attitude so I packed and left and went to another ups store and they were sooooooooo nice!!!! With same package they charge me 75bucks while this store was asking $200. Total rip off.
This store definitely has the best location but really bad attitude that I would make an extra mile to use other store.
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November 2024 by Yandriel Silverio
Awful place, they take advantage of people’s situations and charge you for every 3mins you’re on the computer to print a label out. Even if you have a return label they can just print out on the main computer they use
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October 2024 by Mayra Ceja
I love coming to this location when I need to return item , it sad that I need to provide box but they are always kind . Paul thank you for helping bring item in . To the lady who helped me get a box from the bottom of my heart thank you I really appreciate and needed this at the time .
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October 2024 by Gloria Guo
the employee here work super slow, always a long lines. And bad machines sometimes doesn’t work. Wasting time
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September 2024 by Bobbi Blair
They were quick and very helpful
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September 2024 by P A
They are quick and don’t charge you for a piece of tape like some other ups stores! Thank you
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August 2024 by Brandon Taylor
SLOWEST UPS AROUND
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May 2024 by Michelle Quinn
WHY DID YOU PUT A CHANGE OF ADDRESS IN FOR MY MAIL TO COME THERE?? JUST SO YOU KNOW I AM FILING A LAWSUIT AGAINST YOU FOR THIS! AND YOU PROBABLY HAVE A HACKER WORKING IN YOUR STORE RECEIVING PEOPLE'S PERSONAL MAIL. AND IT IS A FEDERAL OFFENSE ,TIME IN PRISON!
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May 2024 by Gloria Ting
Very friendly and efficient staff. Didn’t try to upsell.
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March 2024 by Russell Appliances technician
Nice employees with a good mood. Returned three items from Amazon in seconds.
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January 2024 by Barbara Butler
TERRIBLE. Clerk was not helpful at all. I tried to print labels and the computer would not validate using their system. Additionally it showed I was charged $5.00 for 5 minutes. I got home only to find out that they actually charged me $10.00. The WORST part was the clerk asking if he could sign into my Gmail and print it himself which was a HUGE RED FLAG ?. If I could give this store a 0 star review I would.
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December 2023 by CHIEN KU
Five Star Helps to replenish blood. The attitude of the store staff is very good.
A lot of AOK
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December 2023 by daehyeok kim
Printing fee is crazy. $10 for using internet about 5 minutes and printing one page.
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December 2023 by Evgeniya Bozhko (KoriAndrTheCat)
We had a satisfying experience, although the employees are pretty slow. Other than that, the store is nice and clean.
