The United States Postal Service at 671 S Orchard Ave is a well-regarded post office known for its reliable and friendly service. It handles delivery for over 157 million addresses across the U.S. and around the world, processing nearly half of the world's mail through more than 30,000 locations. This particular branch offers walk-in passport services and generally provides quick and efficient service, especially during the morning hours when wait times are minimal. The staff, including long-term employees and newer team members, are praised for their kindness, professionalism, and proactive attitude. Customers often mention the dedicated employees who go above and beyond, such as carefully repackaging deliveries to prevent damage or patiently assisting elderly or confused customers. The postmaster, in particular, is highly appreciated for his patience, humor, and ability to handle difficult situations with grace and strength. Many customers find him to be a positive presence, providing personalized attention and making every visitor feel valued. Despite occasional long lines due to staffing shortages, the post office maintains a smooth flow of customers and strives to keep transactions quick without rushing or being rude. Customers are encouraged to be patient and respectful, recognizing the hard work of essential workers under often challenging conditions. Overall, this location offers a positive experience with friendly staff and a welcoming environment, making it one of the most pleasant USPS branches for customers who appreciate good service and a helpful attitude.
I was one minute late for Saturday pick up at the Ukiah Post office, other businesses would not have helped, but Marco took the time to help me with what I needed. He went above and beyond.!! Very nice guy and super helpful!
March 2026
Ukiah one and only Post Office is absolutely amazing. Thank you to all the people who work here.
March 2026
The post office in Ukiah is very well run, they have great staff and are very helpful.
