Hobby Shops in Union City, CA

“I’ve had mostly positive experiences at this store and generally enjoy shopping here.

My only concern during a recent visit was an interaction with the ASM, Janipher. While shopping for fabric, I felt I was given a difficult time and was overcharged on yardage by rounding up to a higher price point when there were not full yards left on the bolt.

I understand that retail can be stressful and staff shortages happen—I’ve been there myself—but I don’t believe that should result in inaccurate charging. I regret not speaking up in the moment, but I hope this can be taken as a learning opportunity to ensure customers are charged appropriately, even during busy or stressful times.

Thankfully Ginger is an MVP and truly kindhearted. She among other team members make this store really pleasant to be at after a long day. She’s been informative, positive mindset, honest and easy to talk with, and getting my fabrics cut here makes my day!

I hope to have more positive interactions and fewer unfair transactions!”

“I've been gaming at this store for about a decade. Good atmosphere, managers are knowledgeable and have great personalities. This is the place to learn how to build, paint, play Warhammer before branching out and playing with other communities.”

“I had called early in the morning before the store opened and to my Surprise a person named Imelda answered the phone! I asked about Earring holders what Varieties did they have and Prices. She asked me to hold and came back with a Great Answer. Shapes, Sizes and cost. So now I will drive there today knowing exactly what I want. Thank you for answering the phone even though Store was not even open for Business. I really appreciate that very MUCH!! That Excellent Customer Service! Good Job! Give this Woman a Raise that's well deserved! Sincerely, Rose?”