“Annette Reavis posted the same negative review on our Yelp page. Please read LAJ's response to her negative review."Annette,LAJ Wood Products has a return policy of a 15% restocking fee applied to any items returned within 30 days from the date of purchase. All refunds will be issued by check and mailed within 7 to 10 business days. Items cannot be returned for a refund past the 30 days purchase date.The date of your purchase was on 09/30/22, and you came to our shop to make a return on 01/6/23. Since your purchase date was well over 30 days, we could have denied your return. We are predominately a wholesaler, but we understand that some of our retail customers may need more than 30 days to complete their staircase project which is why we allow in certain cases for customers to return items for a partial refund past 30 days. However the restocking fee increases each month from the time it takes you to return your items.We would like to apologize to you if we were not clear about this, or if there was any misunderstanding regarding our return policy. I reviewed our email correspondence, and we did inform you of a possible increase of restocking fee that will be applied if returns are past 30 days of the purchase date. But since we did not have any additional info regarding your exact purchase date at the time of your email inquiry, we failed to inform you that the restocking fee was going to be 60%. You had the choice to take back your returned items but you declined to do so.It is nice to hear that your staircase has been completed, and that you are satisfied with our products. We appreciate your business and for writing this review as it will help allow our customers to be more aware of our company’s return policy when deciding to purchase stair parts from us. Take care."”
“Love this place. Recently discovered this spot and their huge selection of glass sodas. I was on the lookout for the Dr. Pepper when an associate, Tavon, asked if I needed help. The associate went above and beyond to make sure I found what I needed. Definitely will be back. Enjoyed my visit at this location, thanks Tavon!”
8:30AM - 4:30PM
2993 Teagarden St, San Leandro
Wholesale Stores
“I want to take a moment to recognize Sonia and especially Mike from the Apparel Source team for their outstanding support.
We recently faced a difficult situation when a shirt order was delayed for reasons outside of their control. The timing was critical, as the shirts were already on press for an upcoming event. Sonia went out of her way to quickly find a solution, and Mike went above and beyond by driving miles out of his way to personally ensure the shirts were delivered on time.
Their efforts made all the difference. Instead of leaving us to manage the fallout from the delay, they showed that they truly care about us as a client and were willing to do whatever it took to minimize the impact.
We are incredibly grateful for the exceptional customer service and dedication Sonia and Mike demonstrated.”
“No free samples but a great variety of great stuff you can buy for your stores!
The checkout was pretty quick! A guy came by, scan our Costco membership and scan our stuff while the cashier was helping someone else. Once it was our turn, everything ranged up and all we had to do was pay!
Would come back for the value and selection of products they have!”
“Chavice at Grand + Benedicts offers above and beyond sales coordination and support. If you are looking to build a retail project and need help with FF&E look no further. Having support at ever level of the customer journey is so helpful! Thank you Chavice!”
9AM - 6PM
235 Whitney Pl, Fremont
Wholesale Stores
“on my restaurant and I want to buy stuff just send mail to them I got reply and Mamta call me regarding my queries and she give me all details of equipment.. she help me lot and she is very fast with her work and I got my equipment on time . My all thanks to goes mamta she help me a lot with my order ..
Highly recommended this place .”
“I'm working on a kitchen remodel and needed a few sheets of walnut plywood and 4/4 lumber for a cabinet. After exchanging a few emails with Jack, I visited their showroom and he offered to give me a tour of their warehouse. They have huge selection of hardwood plywood (best I've found in the east bay) and both rough and surfaced lumber.I picked out the sheets I wanted and they showed up the following afternoon. For someone without a lumber rack, free next-day delivery is an absolute life saver.It would be nice if they could display prices on the labels in the warehouse but that might not be feasible due to the fluctuation in pricing.”
“I love Costco! I've only used their gas for the last ten years. I usually buy the basics like dairy, eggs, toilet paper, avocados at Costco before I go other places because the prices are almost, 100% of the time, better. Always buy my electronics from Costco. I get cash back annually with the Executive card, so in the end it doesn't cost extra to have it.”
10AM - 8:30PM
28505 Hesperian Blvd, Hayward
Wholesale Stores
“I recently visited Costco with a few issues that I needed help resolving, and I want to recognize two employees who truly went above and beyond. Miriam, who previously worked in the meat department and is now working at the front, provided exceptional customer service from the moment she began assisting me. She was patient, attentive, and genuinely committed to helping me find a solution. It was clear that she cared about making sure my concerns were addressed properly. In addition, Amir, the front end manager, stepped in and demonstrated the same level of professionalism and care. He listened carefully, treated my situation with respect, and made sure everything was handled efficiently. Both Miriam and Amir showed a level of dedication and kindness that truly reflects the best of what customer service should be. Their teamwork and willingness to go the extra mile made a stressful situation much easier. What stood out the most was their attitude. Neither of them treated my concerns like a burden. Instead, they took the time to ensure I felt heard and supported. That kind of service is rare and deserves recognition. Employees like Miriam and Amir are a huge asset to your store and represent the values that keep customers coming back. I want management to know that experiences like this are the reason I continue to shop at Costco. No matter how far I live, the work ethic and care shown by employees like Miriam and Amir make it worth the trip. Their commitment to going above and beyond does not go unnoticed, and I hope they receive the recognition they truly deserve.”
“70 page wide ruled, spiral bound notebooks for $.089!! come here for your kids' school supplies, you'll save hella money. they've got pencils, pens, crayons, scissors, tape, staples (small ones), too...”
“Specialty stores like this are so important and helpful when you need great products and advice, and so many products are in stock so you can just get to work on your project. I'm not a pro, just a homeowner who bought my flooring through them in 2007 (or '06) and who returned this year to see if I could tackle damage in my rental. Stores that cater to pros can potentially feel intimidating to the DIY / weekend warrior. I go in humble, looking for help and come out delighted. Thank you!”
“Econ World Trading has a variety of restaurant supplies and equipment that can be used in any type of restaurants. The customer service was fantastic and they were able to explain all the details and specifications in the products I was looking for. They were also helpful in explaining the design process for a new restaurant and the equipment that fits the restaurant.”
“Appears to be a new location. Found what I needed. The food court was different than I'm used to with pickup vs. cash payment line. They were also very busy at the time.”
9:00 AM - 8:30 PM
28505 Hesperian Blvd, Hayward
Wholesale Stores
“Costco is good, but the bulk size is necessary. Fo real though you really 1 50oz jar it mayonnaise. Fo real playa no one does. But why they hire cute girls only. Service is always fast, the gas line is a bit of wait ya feel killah. Value depends only the hotdog is worrth it!”
“V easy to work with; super friendly & helpful team. I just found them and will not think twice should I need any plumbing supplies in the future. Being in real estate; Customer service is key for me and having found that here; def recommending WHCI to all my friends; family & my clients. Thank you for assisting me with my toilet purchase.”
“Knowing MR GEORGE KELVIN has been a blessing to Me, my family and friends, there's no disputing the fact that he is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing you. Wow friends I can't be so selfish enough to enjoy this blessing alone, you can also contact him directly so he can help you too. He is ready to show you how you can trade and make profit, I'm a living testimony I invested $1000 and I got my profit today after 5 days trade I made a withdrawals of 13,600 as my profit in return wow I'm so happy believe me friends it works 100%. try Him and see the blessing.”
9AM - 8:30PM
28505 Hesperian Blvd, Hayward
Wholesale Stores
“Just a quick update on Costco Hayward. Costcos are generally the same around. This one is not too bad and has a plenty of parking. I rarely go to this one as it's a further one. It is a pretty busy location, so try to aim for shopping during non-peak times. This time around it was just a normal Costco run, finding Coke Zero, finding a deal for sweatpants. And easily paid and checked out.”
8:30AM - 5:30PM
23284 Eichler St Unit E, Hayward
Wholesale Stores
“Good honest people. great solid value for products. Built well of Euro beech wood. don't confuse with FDW llc in GA. They use to be located on Winton. Hayward Ca. THIS IS NOT Factory Direct Wholesale LLC with Massage chairs. All negative reviews are for that company!”
“Had an issue at home, water supply had be be shut down! Went to lowes and home depot and didn't even carry thr supplies I needed?! Time crunch for a customer that wasn't gonna be happy!! WHCI Plumbing supply company in Union City is the Solution! They had all I needed without wasting time at the local supply stores and finishing the job! Definitely my primary supply outlet!! RECOMMENDED! GREAT Customer Service!!”