Extra Space Storage on 1675 W 11th St in Upland, CA offers a large selection of storage units with features including drive-up access, electronic gate access, exceptional security, and wide drive aisles. The facility provides units that are non climate controlled, allows vehicles in drive-up units, and offers conveniences like RV parking, parking spaces, and accepted deliveries. The staff is consistently noted as helpful, kind, courteous, professional, informative, and patient, going the extra mile to ensure a smooth and hassle-free experience. They take time to explain details, assist in finding the right unit, and answer all questions. Customers report that the facility is super clean and maintains a strong commitment to exceptional customer service and professionalism. Reviews highlight that stored items remain in perfect condition with no mold, damage, or pests. The team is attentive to requests and issues, providing quick and appreciated responses. The overall experience is described as amazing and highly recommended, with staff making customers feel supported and ensuring their storage needs are met effectively.
Very very friendly and helpful excellent customer service
November 2025
Very friendly & helpful staff, location is clean & well secure.
November 2025
Grant was extremely professional. Took time to explain. I was worried about hidden cost. I wish there were more workers like him. The lady in the office was also very kind!!
