Extra Space Storage on 1675 W 11th St in Upland, CA offers a large selection of storage units with features including drive-up access, electronic gate access, exceptional security, and wide drive aisles. The facility provides units that are non climate controlled, allows vehicles in drive-up units, and offers conveniences like RV parking, parking spaces, and accepted deliveries. The staff is consistently noted as helpful, kind, courteous, professional, informative, and patient, going the extra mile to ensure a smooth and hassle-free experience. They take time to explain details, assist in finding the right unit, and answer all questions. Customers report that the facility is super clean and maintains a strong commitment to exceptional customer service and professionalism. Reviews highlight that stored items remain in perfect condition with no mold, damage, or pests. The team is attentive to requests and issues, providing quick and appreciated responses. The overall experience is described as amazing and highly recommended, with staff making customers feel supported and ensuring their storage needs are met effectively.
Excellent customer service from the store manager Jessica. All my qustions was answered with amazing perfesonal responses. She is so polite. Plenty of options available and the area looks very secure in a great location to ensure my items are safe. I recommend this place.
June 2026
Chris, is always so helpful and was quick to get us a second storage unit on demand. He Hank you so much for accommodating Discovery Shop upland!!!
June 2026
Extra Space Is A Awesome Place Too Put Your Stuff At Where It's Safe And Secure Also Staff Members Like Jessica And The Rest Of The Team Are Friendly And Helpful And Willing To Work With You,I Give This Place 5 Stars (Ron C)