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December 2025 by Lorrene Blaylock
Very very friendly and helpful excellent customer service
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December 2025 by marlon rivera
I had a unit here last two years it was amazing. I initially signed up for one of the promos which was great. I had a lot of ups and downs in my life during the two years here with Extra Space. They definitely could have auctioned my unit at last 3 different times and did not. Jessica and the rest of the employees here at this location were very helpful and flexible with me as several times I probably owed them more than 300$ in past due payments. However they never auctioned my unit and always helped me as much as possible with giving me an extension on my payments. I would definitely recommend this location over other extra space storage locations.
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December 2025 by Yagayra Barajas
I made my original reservation online and signed my contract yesterday evening.
I came in this Afternoon to drop off some items in my storage unit, but had no success and finding it.
I went into the office, and Jessica was very kind to show me where the unit was and how to access it.
It turns out I had reserved a 12 x 14 on the second floor, Something that I did not realize when I originally signed my contract.
There is a lift that cab be used to transport items up to the second floor, and I thought that my fiancé, and I would be fine with that.
Jessica did ask me who was going to be moving and if we were going to any help. I completely said that it would be me, and my fiancé moving from a one bedroom apartment.
Not realizing that she was actually asking me, because it is a big challenging to move on your own to whole items to the second floor Without any professional help.
After trying myself to transport the little items that I had I quickly realize that this was not going to work for us.
I immediately went back to the office and Jessica kindly assisted me with finding another unit that would be better suited for us. I signed a new contract and was given the new unit information.
She took the time again to walk me to our new unit, which was perfect, and I immediately felt so much better. This time I had no issues with storing the items I had with me.
Jessica is very kind and informative, her patience helped me to feel less dumb for not requesting the change immediately after seeing the first unit.
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December 2025 by John Bubenheim
The staff at Extra Space Storage are extremely courteous and professional. They assisted me with a rather large move out of their facility and went the extra mile to make sure everythig went smoothly. I have had personal effects in storage there for a few years, and during the move, I noticed everything was exactly as I left it. No mold, no damage, no pests. I couldn't have asked for a better experience. I highly recommend this facility.
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December 2025 by Debra Crowe
Grant was amazing. Was such an easy rental!
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November 2025 by Giskly Guerra Ochoa
Very friendly & helpful staff, location is clean & well secure.
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November 2025 by Be Salazar
Grant was easy to work with.
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November 2025 by Rcharf Oliver
Grant was extremely professional. Took time to explain. I was worried about hidden cost. I wish there were more workers like him. The lady in the office was also very kind!!
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November 2025 by Sweet Pea Ranch
This is an amazing place to store items. I love it! Super clean super professional. Carol assisted me and answered all my questions.
Grant and Jessica assisted me also and answered all my questions.
Love this place.
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November 2025 by Tence Guilbault
I'm so sorry I didn't catch the young man's name at the extra space storage on Benson and 11th, I believe in Upland or Montclair, anyhow, we visited the site this morning and we were in and out very quickly. Our request/issue was heard, and before we pulled out of the driveway, he came out running to catch up with us with a response, a very appreciated response. Thank you extra space storage and thank you young man...
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November 2025 by Rosalinda Alvarado
The staff is very nice very good serviice love the sevice
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November 2025 by Jazmine Garcia
Grant and Jessica really helped us and made the process super easy and quick! Definitely recommend if you are in need of a storage!
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November 2025 by Asia Adam
Grant was great !! He really helped me out and was very nice :)
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October 2025 by Genoveva Aspeitia
Customer service was above and beyond measure. They walk me through everything with kindness consideration. That it was my first time I went to a couple of other storages to check them out nothing like extra storage they made me feel that my property was gonna be safe. It was secure. And the customer service was top notch. I just wanna say God bless your company and I would recommend them to anyone their prices. Customer service is 100%.
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October 2025 by Cedric Malone
The young ladies were great
