Bates Auto Service is a highly recommended and trusted auto shop. Customers consistently describe the business as honest, reliable, and professional. The mechanic, Henry, and his crew are praised for being friendly, knowledgeable, kind, and respectful. They provide exceptional service, taking time to explain issues in detail without pressure. The shop is known for its transparent and fair estimates, with many customers noting the work is extremely inexpensive and reasonably priced. Turnaround is consistently quick, often faster than expected, with same-day service being common. The team expertly handles a wide range of repairs, from air conditioning and engine lights to brakes and exhaust pipes, for both personal and work vehicles. Customers report that problems fixed here stay fixed, even when dealerships have failed. The shop's honesty, combined with fast, high-quality work at reasonable prices, earns strong loyalty. Many customers state they will never use another mechanic and will refer everyone to Bates Auto Service.
The crew at Bates Auto Service did a phenomenal job on my 2019 Dodge Durango. They got me in quick, diagnosed the issue, fixed the problem and had me back in my vehicle the next day. The staff are helpful, friendly and accommodating. I'll definitely be back.
February 2025
“After a bad experience with another shop, I found Bates Auto and couldn’t be happier with Henry. He gave me honest advice, only fixed what was necessary, and offered a better price than the other shop. I’m glad I trusted my gut and found a mechanic focused on long-term customer satisfaction, not quick profits.”
December 2023
Henry has never let me or my family down. If you are looking for a good HONEST mechanic, this isThe place. I had a leak that needed to be checked and he was nice enough to wait for me and make sure it was safe to drive.
