Bates Auto Service is a highly recommended and trusted auto shop. Customers consistently describe the business as honest, reliable, and professional. The mechanic, Henry, and his crew are praised for being friendly, knowledgeable, kind, and respectful. They provide exceptional service, taking time to explain issues in detail without pressure. The shop is known for its transparent and fair estimates, with many customers noting the work is extremely inexpensive and reasonably priced. Turnaround is consistently quick, often faster than expected, with same-day service being common. The team expertly handles a wide range of repairs, from air conditioning and engine lights to brakes and exhaust pipes, for both personal and work vehicles. Customers report that problems fixed here stay fixed, even when dealerships have failed. The shop's honesty, combined with fast, high-quality work at reasonable prices, earns strong loyalty. Many customers state they will never use another mechanic and will refer everyone to Bates Auto Service.
I have been going to Bates for over 15 years. To me Honesty and trustworthiness is everything and they have shown me time and time again that I can bring my car here and not second guess anything. Henry is great and offers the best customer service you can ask for. I will continue to bring all my cars here every time.
July 2026
Been going here for over a decade. Great service and prices. Will continue to bring my cars here in the future
March 2025
The crew at Bates Auto Service did a phenomenal job on my 2019 Dodge Durango. They got me in quick, diagnosed the issue, fixed the problem and had me back in my vehicle the next day. The staff are helpful, friendly and accommodating. I'll definitely be back.
