“I rented from the enterprise location in Upland. It was a very good experience. Pablo, the guy who helped me, was great and made it a fast and easy experience. Which is usually not the case when I have rented cars from other companies. I highly recommend renting from them.”
“Absolutely seamless experience from getting in and getting out to my rental! Very professional and always willing to help you out. Paulina was extremely accommodating and so was the rest of the staff.”
“I’ve been renting from this Budget location for several years now and have become a pretty regular customer, usually renting a few times a year. Some rentals have been for just a few days/weekend while others have been for two weeks or more for family vacations and long road trips. I personally don’t like to drive my personal vehicle on road trips. Overall, my experiences here have been consistently positive and seamless. I usually reserve my vehicle online, which is simple and convenient. Over the years, I’ve had many interactions with Javier and Frank at the front counter, and I can honestly say I’ve never had a bad experience with either of them. They’ve always been polite, courteous, professional, and efficient. They clearly know what they’re doing. I’ve also seen some busy mornings with longer lines, and they still seem to handle customers well. One area I think could be improved is the drop-off process. There have been a few times when I’ve waited about 15–30 minutes just to return a vehicle. It can make you a little uneasy when the wait puts you past your scheduled return time and you’re wondering if you might be charged for being late. To be fair, I’ve never actually been overcharged because of this. A quicker process/system for customers who are simply dropping off would be a nice improvement. I’ve also noticed a good variety of new vehicles lately. My kids especially enjoy seeing what different car we’ll get for our trips. We’ve taken these rentals out-of-state to visit family and on long road trips, and overall the vehicles have served us well. There’s also probably been 2 vehicles I’ve had where the oil indicator light was on before I picked up the car. Javier and Frank are definitely part of the reason I continue to come back. The location is also very convenient for me since I live nearby and can walk there. After several years and many rentals, I’m still a returning customer, and I think that says a lot. Thank you, Javier and Frank, for consistently providing great service!”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
