“Today went into this Chaffey C.U. This is my first time coming into this Chaffey. I used to go to the one on Azusa. Tricia, the teller assisted me today. Tricia was courteous, nice and very thoughtful. I conducted my transaction. She even wished me a happy belated birthday and asked what did I do. We had a very nice talk. After completing my transaction, she even reminded me not to forget my cane.They even have coin machine. If you have alot of coins, check them out.I would recommend this Chaffey Credit Union. Thank you Tricia for making my 1st visit very pleasant!”
“Opened an account and man it was fast, easy, and painless...was in an out in 30 min with a debit card with my name on it ..not a temporary one.....Shout out to Emilio who opened my account...?????”
“Called regarding a Zelle transfer not showing on my account. The representative who took my call was very cordial, polite, respectful, and very knowledgeable. She went beyond the customer service I was calling in regards and provided excellent additional information I had been wanting to inquire about. She was patient and took her time explaining it all for me.”
“I have been coming to CUSOCAL Ontario Branch since 2000. The whole entire staff always go the extra mile when it comes to customer service. Thank you so much for all your do I truly appreciate you all.”
“I have consistently experienced amazing customer service at Navy Federal Credit Union in Ontario. From the tellers, to the bankers, to the management, everyone is friendly, competent, and professional. I highly recommend Navy Federal Credit Union in Ontario for your banking and financial needs!””
“New customer my old bank merged with this credit union, was a a pleasure to do business with Stephanie, she is very patient and understanding, she helped me set up my account even on cell phone. Excellent customer service. Thanks”
“Friendly tellers, drive through ATM, and a CU that's part of the Zelle network. I don't expect much from a financial institution but they really make my interactions with them easy.”
“We had an appointment with the auto loan person at this branch. Everyone there was nice and took care of us. This is the second time we have used ACU for an auto loan and it was a simple process. We had some issues with the dealership and they helped us sort everything out that day. They issued us out a check and gave it to the dealership.”
10AM - 5PM
1520 N Palmetto Ave, Ontario
Credit Unions
“My family have been members for at least 30 years. Staff are personable, friendly and very helpful us all. From the administration to loans we’ve had many great experiences. My thanks to Georgina, Jennifer, Maryann, Gloria, Jesse and several more. We appreciate the personal and professional service.”
“Member Service Representative, Cece at the Ontario, CA branch definitely earned her five-stars. We visited on Halloween Tuesday, 2023. The office was decorated, as well many employees were in festive costumes. We had what turned out to be somewhat confusing and rather tricky documents that needed to be notarized. Our transaction wasn't initially smooth sailing. We indeed had fits and starts. With Cece's calm and professional demeanor from start to finish, we understood our documents to an even greater extent, signed, dated and had our signatures notarized. The Ontario, CA branch is not our home office. Many kudos to Cece and her manager for their diligence and insistence upon fully understanding our documents before proceeding with the notarization duties. Thank You for providing the same level of service that we've come to expect and receive at our home office. Denise K., Sister and Mother...”
“We have been members of the United Methodist Federal Credit Union for about ten years. They have provided excellent service to us. Although it is on-line banking, when we need to reach someone, they return our calls promptly. We have a checking account,, a savings account, and a loan for a vehicle. We are very happy.”
“I've been with FFCU since 1997 and have ALWAYS received the best service plus no monthly account fees. I have purchased 2 cars through their loan dept with interest rates that could not be beat. Best is the online app--extremely easy to use and always accessible--love being able to deposit checks online--with my phone. My Iphone has face recognition, so unless I'm wearing my mask, I can easily check my account balances, transfer funds, etc. Can't understand the other reviewers that say their money is not accessible Mine always is.”
“I have been an Arrowhead Credit Union member for over 20 years but I haven't really used many of their financial services except checking, savings, and credit card. Lately I have been shopping around for auto financing. I spoke with Justin here at the Montclair branch. He was incredibly competent, professional, and straightforward while also being friendly. Justin did not hesitate to take his time and thoroughly explain everything. Really great experience overall.”
“Everyone was friendly and professional. Aracely, customer service is amazing. Everyone was helpful, they had a smile when I walk in. I definitely recommend this bank.”
“So, et me first start off by saying my interaction with CHP Credit Union made me sign up for YELP just so I could give a shout out to JACK! I wish I had his last name, but I am sure they ill know who he is. My grandpa was in Law Enforcement for 40 years. I had to assist with getting my grandpa's account set up with an online profile. Jack was very patient and professional during the whole process. He ran into some technical difficulties and was able to ask if he could call us back. 30 Min and BAM! Phone call came in. He accomplished the task at hand and I couldn't have been more pleased. This man deserves a raise! Great job Jack the world needs more of you!”
9:30AM - 5PM
11563 Foothill Blvd #101, Rancho Cucamonga
Credit Unions
“Great customer service, I don't bank with Chaffey but they were affiliated with my credit union, avoiding to have to drive a hour away to accomplish my banking needs. Staff was friendly and professional.”
“I expiereinced two of the most profesional representative/teller. There names are Jackie and Latasha. They made me feel comfortable being a long time member, after their listening to the situation, then explained what took place, and what needed to be done, I was out, with problem taken care of. Nothing bad to say, but thank you for your time and understanding. Proud to be a member, will continue to be a member. Much love and respect. Both deserve 10 stars.”
“This branch and there team is amazing , I was having difficulties with a refinance loan and they were able to helpMe out and get me approved I truly appreciate this branch for everything they did for me <3 forever grateful.”
“I have no clue why alot of people are complaining about being able to make a payment online. It's absolutely simple and you can schedule it every month. I've been with this company for three years and have no complaints.”
“I love this location and Arrowhead Credit Union as a whole! Their customer service has always been great, in person and over the phone. I have been a member for almost 20 years and look forward to seeing them continue to grow in the years to come.”